Uploading Files
Last updated
Last updated
Just one of the ways to upload and modify your website is through FTP (File Transfer Protocol), which allows you to connect to your site and perform various file operations directly from your computer.
Once connected, you can perform the appropriate actions just as you would with any other file/folder on your computer. Simply drag and drop or copy and paste files to upload them. Right click on a file/folder to perform a variety of actions such as Rename, Delete, and Create Directory.
To connect to your site's FTP server, you will need to use an FTP Client, such as FileZilla, which is completely free software used by millions across the world. The various settings you will need to connect to the servers are provided in the table below.
If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at https://status.heliohost.org
| Parameter | Tommy | Johnny |
|---|---|---|
Click File → Site Manager
Click New Site
Name it something like Tommy SFTP and press enter
Enter settings from the table above
Click Connect
Approve the remote server key, and check the box to not ask you about this server again.
You can manage your files with SFTP, or FTPS (on Port 21). We recommend not using FTP because it is insecure, but it's available too.
The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:
Do not bookmark your Plesk File Manager, as your visits are not recorded and you will be suspended for inactivity after after 30 days.
Net2FTP is a popular online file manager which can be installed using Softaculous, the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:
net2ftp or find it under the list of File Management optionsPydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using Softaculous, the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:
Pydio or find it under the list of File Management optionsWebDAV / Web Disk / File Sharing has been deprecated in Plesk, however SFTP is a much better choice anyway.
Host
tommy.heliohost.org
johnny.heliohost.org
Port
1373
1373
Protocol
SFTP - SSH File Transfer Protocol
SFTP - SSH File Transfer Protocol
Logon Type
Normal
Normal
User
Your Plesk username
Your Plesk username
Password
Your Plesk password
Your Plesk password