Using SSL

SNI

Our servers support Server Name Indication (SNI), which means SSL certificates can be installed without the need for a dedicated IP address.

Getting an SSL certificate

Our Tommy and Johnny servers include SSL It!, a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our SSL It!-generated certificates are from Let’s Encrypt.

Dedicated IP

Although no longer required for SSL, we offer Dedicated IPs if you wish to purchase one.

A dedicated IP means that your website is separate from all the other HelioHost sites. This offers a few advantages such as not being blocked from sending email if our server gets flagged for spam.

Our provider charges us $20/year for a dedicated IP. We simply pass that cost onto you. You can also buy a dedicated IP for $2 per month.

If you wish to purchase a dedicated IP for $20, please send your payment to [e-mail] via PayPal. Once the transaction is complete, create a new topic in the Customer Service forum with your PayPal transaction ID and account information (username, main domain, and server), and we will add the dedicated IP to your account.