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The HelioNet Forums is the main support area for HelioHost, where users can request support related to their HelioHost accounts and websites. However, the administrators, moderators and community are only reliable in English, and will struggle to answer non-English questions. To ensure that we can answer your question easily and allow other members to learn from your question and our answers, please ensure that all posts are in English (US or UK) only. If you are unable to write correct English then we recommend using a translation service such as Google Translate. Staff and members of the community will reply in English only and no other language. Please also follow the Guidelines too.