Linux Case Sensitivity

Linux is case-sensitive when it comes to file and directory names. This means that FileName.txt and filename.txt are seen as completely different files, and Images and images are seen as completely different directories.

Some operating systems (like Windows) are not case-sensitive, but capitalization matters when working with Linux-based systems.

If you're having trouble with file or directory names, please make sure the capitalization matches exactly between your local machine and your HelioHost account if you're on a Linux server.

Server Operating Systems

Server	Operating System
Johnny	Linux
Tommy	Linux
Morty	Linux
Lily	Windows

Further Support

If you’re still having trouble after checking for case sensitivity differences, please post a topic in the Customer Support forum. Be sure to include your hosting account username, domain name, details of the problem, troubleshooting steps you've taken, and any error message(s) received.