SSL Certificate Problems: Difference between revisions
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= SSL Certificate Problems = | = SSL Certificate Problems = | ||
If you | = Let's Encrypt Settings = | ||
Navigate to the Let's Encrypt settings using the steps below: | |||
'''Login > Plesk > Websites & Domains > [ domain ] > Dashboard tab > Security section> SSL/TLS Certificates button > Let's Encrypt settings''' | |||
= Troubleshooting = | |||
If you have issues with the Let's Encrypt SSL certificate on your domain or subdomain, here are some things to check: | |||
= Check if the Certificate is Expired or Invalid = | = Check if the Certificate is Expired or Invalid = | ||
Revision as of 01:33, 16 November 2024
SSL Certificate Problems
Let's Encrypt Settings
Navigate to the Let's Encrypt settings using the steps below:
Login > Plesk > Websites & Domains > [ domain ] > Dashboard tab > Security section> SSL/TLS Certificates button > Let's Encrypt settings
Troubleshooting
If you have issues with the Let's Encrypt SSL certificate on your domain or subdomain, here are some things to check:
Check if the Certificate is Expired or Invalid
If the certificate is expired or invalid:
- Reissue the certificate
- Wait a full 2 hours
- Clear your cache to ensure the changes are applied correctly
If the Certificate is NOT Expired
If the certificate is not expired:
- Unassign the certificate from the domain
- Reassign the certificate to the domain
- Wait a full 2 hours
- Clear your cache to ensure the changes are applied correctly
Further Support
If after following the above steps, waiting a full 2 hours, and clearing your cache, the problem is not fixed, please post a topic in the Customer Support forum. Make sure you provide your username, domain name, and any error message(s) received.
This page was last edited on 16 November 2024, at 01:33.