Storage

Account Storage

HelioHost offers 1000 MB of web space, with unlimited inodes, for hosting accounts on our Morty, Tommy, and Johnny servers.

This figure combines your stored files (including account backups, error logs, and emails), your databases, and items in your trash folder.

This should be more than enough to handle any forum, blog, or other script you might need to host. Sites that might encounter problems with this limit include photo galleries with high-megapixel images or online storage sites. In general, this limit should not be a problem to the great majority of hosting users.

Viewing Your Storage Usage

To check how much disk space your account is using, follow the navigation steps below:

Login > Plesk > Statistics > Disk space

Reducing Storage Usage

To reduce disk usage if you're nearing your account storage limit:

• Download backups from inside Plesk and delete them off the server.
• Set a limit on the number of backups stored inside Plesk.
• Change your Plesk logging settings to make smaller log files.
• Empty your trash folder on a regular basis.
• Delete emails with large attachments.

Plesk Storage Calculation

Plesk counts the entire contents of your home folder (which includes all addon domains) on your main domain's disk space. It will not display your file storage use distributed across your addon domains. The disk space usage reported for addon domains only consists of things such as log files and mail. This is the standard behavior in Plesk, and cannot be customized.

Plesk File Storage Recalculation

Plesk takes up to 24 hours to reflect changes to disk space use after files are added or removed. Plesk storage usage recalculation is not done in real time.

Storage Upgrade Options

Sometimes, users wish to increase their account capacity. We offer the following paid options:

Donations for Additional Storage

For each one-time $5 USD donation, users can add 1000 MB extra space to their account on Morty, Tommy, or Johnny, up to a maximum account size of 7000 MB. You can upgrade your storage at heliohost.org/dashboard/storage

The storage space, once increased, stays with your account forever. If you switch hosting plans, the storage transfers with your account. If you go inactive and your account is archived, the storage space will still be there years from now when you renew your account.

Paid VPS Plans

Users who wish to pay for more memory, CPUs, or file space, can upgrade to a VPS. We offer a range of VPS plans starting at only $4 a month, with storage options from 50 GB to 300 GB, and a 10% discount when you pay for six months upfront.