Morty

Morty

Morty is our flagship production server, available only to paid subscribers. Morty is the fastest server we have ever built, running on the fastest processor we have ever purchased, using the fastest SSD raid array we have ever had, and the fastest memory our processor supports. Thanks to 82 amazing donors during our 2023 fundraiser, we were able to raise enough money to purchase our newest server which is home to Morty, among other things.

In November 2024, donors from our last fundraiser were transferred over to Morty and they spent a few weeks beta testing. The few issues found were fixed, and Morty was opened to account transfers from existing users in December 2024.

The account move page in the dashboard is 100% automated, so if you decide to move to Morty you can do so without any help from an admin, and without even talking to anyone if you don't want to. That said, we would love to hear what you have to say about our new server if you decide to try it out, or if you have any feedback about the transfer process.

No Login Requirement

Unlike our other shared hosting servers, Morty has no requirement to log in to your account every 30 days to keep it active. As long as there is a positive balance on your account, it will remain active.

Pricing

There will eventually be two ways to pay for Morty, the monthly subscription and the prepay option. Right now only the prepay option is available, but you can get $6 of Morty balance for only $5, which could keep your website online for 6 months. There is also the option to buy $12 balance and $24 balance for discounted rates.

Adding Funds to Morty Account

To add funds to your Morty account, go to heliohost.org/donate and type in the amount you want to add. Once the transaction is complete, create a new topic in the Customer Service forum and provide:

1. Your account username
2. The Transaction ID

Once an admin confirms the transaction, the funds will be added to your Morty account balance.

The ability to add funds to your Morty account will eventually be built into the account dashboard, but there is no ETA for when this will be completed. Once this feature is available, it will be announced in the HelioNet News section, as well as elsewhere on our site and our social media.

Providing PayPal Transaction ID

Some users are hesitant to provide their PayPal transaction ID. Please refer to this post by a PayPal employee explaining that providing your transaction ID to your seller is perfectly safe.

Account Load Overage Charges

Keep in mind if your account uses more than 200 GB memory or 10k CPU in a day we will charge you an extra $0.0005 per 1 GB memory and $0.005 per 1k CPU rather than suspending you. So if you have a lot of overages the $6 balance won't last you a full 6 months, but we will email you when the balance gets low.

For up to date information on Morty, check out the HelioNet Forum News section.

Uptime Goal

Our goal for the Morty server is to keep the uptime at or above 99.99%. This is not a Service Level Agreement (SLA), and we make no guarantees about our service or uptime. You can read more about why we don't provide SLAs or ETAs. If you are dissatisfied with performance of the Morty server you can move your domain(s) to a VPS or read our refund policy. You can see the historical uptime and performance data since Morty was created on our Morty status page.

Features

• Plesk
• Golang
• MySQL
• Node.js
• Perl
• PHP
• PostgreSQL
• Python
• Django (with option to request WSGI Control Access)
• Flask (with option to request WSGI Control Access)
• Ruby on Rails
• Softaculous
• Multiple Accounts are allowed on Morty. (Note: Each account must be registered with a different email address.)