FAQ: Revision history

31 August 2025

• curprev 18:0818:08, 31 August 2025‎ KazVee talk contribs‎ m 26,426 bytes +404‎ Add a FAQ explaining that we do not offer free VPS
• curprev 17:4717:47, 31 August 2025‎ KazVee talk contribs‎ m 26,022 bytes −398‎ Use {{Template:VPSInfo}} for VPS Info

31 July 2025

• curprev 00:5100:51, 31 July 2025‎ KazVee talk contribs‎ m 26,420 bytes +15‎ Clarify wording to specify the reset request must come from the same email as the one listed as External Email Address inside Plesk
• curprev 00:4600:46, 31 July 2025‎ KazVee talk contribs‎ 26,405 bytes +191‎ Add danger block to highlight the contact email address must not be hosted at HelioHost because if it is they will not get the invite to recreate their account

5 July 2025

• curprev 19:3519:35, 5 July 2025‎ KazVee talk contribs‎ 26,214 bytes +298‎ Add note that resets disable Webmail and add steps to re-enable it

6 June 2025

• curprev 18:3418:34, 6 June 2025‎ KazVee talk contribs‎ 25,916 bytes +4‎ Update Tommy signup price to $2 USD
• curprev 18:2918:29, 6 June 2025‎ KazVee talk contribs‎ 25,912 bytes +4‎ Update Tommy signup price to $2 USD

24 May 2025

• curprev 20:0820:08, 24 May 2025‎ KazVee talk contribs‎ m 25,908 bytes +82‎ Update data recovery section so the requirement to download backups to your local machine is worded more clearly
• curprev 19:5819:58, 24 May 2025‎ KazVee talk contribs‎ m 25,826 bytes +464‎ Add note about making a Backup before a reset, and the need to re-request addon domains
• curprev 19:4919:49, 24 May 2025‎ KazVee talk contribs‎ m 25,362 bytes +114‎ Add subheader for Multiple Accounts Allowed on Morty
• curprev 14:3114:31, 24 May 2025‎ KazVee talk contribs‎ 25,248 bytes +804‎ Add note that users can also donate crypto for a Tommy invite

22 May 2025

• curprev 22:0822:08, 22 May 2025‎ KazVee talk contribs‎ m 24,444 bytes +18‎ Add note about WSGI Control Access being specific to Morty accounts

26 April 2025

• curprev 17:0917:09, 26 April 2025‎ KazVee talk contribs‎ m 24,426 bytes +47‎ Update FAQ about ETAs to include Version Upgrades among the items that do not have ETAs

20 April 2025

• curprev 17:1517:15, 20 April 2025‎ KazVee talk contribs‎ m 24,379 bytes +18‎ Added note that creating duplicate requests for the same issue risks delaying responses to the requestor
• curprev 16:5316:53, 20 April 2025‎ KazVee talk contribs‎ m 24,361 bytes +71‎ Add note to not create duplicate requests on the same platform for the same issue

14 April 2025

• curprev 01:2901:29, 14 April 2025‎ KazVee talk contribs‎ m 24,290 bytes +148‎ Update 'Can I have more than one account?' FAQ to specify Morty users may have more than 1 account
• curprev 01:2501:25, 14 April 2025‎ KazVee talk contribs‎ m 24,142 bytes +106‎ Reorder the VPS Rebuild sections for improved readability and flow
• curprev 00:5300:53, 14 April 2025‎ KazVee talk contribs‎ 24,036 bytes +1,982‎ Added new 'How does community-powered support work?' FAQ section
• curprev 00:2900:29, 14 April 2025‎ KazVee talk contribs‎ m 22,054 bytes +847‎ Added more detail to the 'Can I get Private Support?' section

8 April 2025

• curprev 22:0622:06, 8 April 2025‎ KazVee talk contribs‎ m 21,207 bytes +37‎ Add link to PayPal Transaction ID section
• curprev 22:0422:04, 8 April 2025‎ KazVee talk contribs‎ m 21,170 bytes +316‎ Add note that sharing PayPal Transaction ID is fine with link from PayPal employee confirming this

23 March 2025

• curprev 20:5920:59, 23 March 2025‎ KazVee talk contribs‎ m 20,854 bytes +487‎ Add FAQ about proc_open(), exec(), popen(), etc., being disabled on Morty, Tommy, and Johnny servers

8 March 2025

• curprev 21:2621:26, 8 March 2025‎ KazVee talk contribs‎ m 20,367 bytes +20‎ Use {{Template:CPULimit}}
• curprev 21:1721:17, 8 March 2025‎ KazVee talk contribs‎ m 20,347 bytes −16‎ Use {{Template:MemoryLimit}}
• curprev 20:4420:44, 8 March 2025‎ KazVee talk contribs‎ m 20,363 bytes +52‎ Use Global Variable for memory limit

27 February 2025

• curprev 19:5019:50, 27 February 2025‎ KazVee talk contribs‎ m 20,311 bytes +236‎ Update multiple account policy for Tommy & Johnny, note that users can create multiple accounts on Morty

28 January 2025

• curprev 22:2122:21, 28 January 2025‎ KazVee talk contribs‎ 20,075 bytes +1,082‎ Add new "Where do I ask for help?" FAQ & add explanation for No Private Support option offered
• curprev 21:0921:09, 28 January 2025‎ KazVee talk contribs‎ m 18,993 bytes −54‎ Fix internal links for 'How to Stop Node.js App' question
• curprev 21:0621:06, 28 January 2025‎ KazVee talk contribs‎ 19,047 bytes +923‎ Add FAQ on stopping already running Node.js processes
• curprev 20:3720:37, 28 January 2025‎ KazVee talk contribs‎ 18,124 bytes +340‎ Add new FAQ for "Can login to Plesk, but can't login to SFTP" problems

22 January 2025

• curprev 06:2906:29, 22 January 2025‎ KazVee talk contribs‎ m 17,784 bytes +10‎ Fix code sections to restore single "=" where they should be

17 January 2025

• curprev 20:2020:20, 17 January 2025‎ KazVee talk contribs‎ m 17,774 bytes −2‎ Update Morty description to be 'scaling hosting server'
• curprev 20:0620:06, 17 January 2025‎ KazVee talk contribs‎ m 17,776 bytes 0‎ Update server listings to preferred order
• curprev 20:0520:05, 17 January 2025‎ KazVee talk contribs‎ m 17,776 bytes −1‎ Update server listings to preferred order
• curprev 20:0420:04, 17 January 2025‎ KazVee talk contribs‎ m 17,777 bytes +1‎ Update server listings to preferred order
• curprev 17:0617:06, 17 January 2025‎ KazVee talk contribs‎ m 17,776 bytes +70‎ Update to use H2 headers for better readability

10 January 2025

• curprev 22:3722:37, 10 January 2025‎ KazVee talk contribs‎ m 17,706 bytes −76‎ Update FAQ for self-service Delete Account functionality

21 December 2024

• curprev 17:5217:52, 21 December 2024‎ KazVee talk contribs‎ 17,782 bytes +336‎ Update FAQs with Morty info & links to server page

16 December 2024

• curprev 04:1904:19, 16 December 2024‎ KazVee talk contribs‎ m 17,446 bytes +2‎ Update link for Parked (Alias) Domains page
• curprev 04:0804:08, 16 December 2024‎ KazVee talk contribs‎ 17,444 bytes +1,443‎ Add VPS Rebuild info & links to separate Addon/Alias/Subdomains pages

9 December 2024

• curprev 16:0416:04, 9 December 2024‎ KazVee talk contribs‎ 16,001 bytes +3,066‎ Update for mining, Morty, IPs, VPS 10% discount & add internal links

16 November 2024

• curprev 01:3101:31, 16 November 2024‎ KazVee talk contribs‎ m 12,935 bytes 0‎ Remove backticks from directory index section
• curprev 01:3001:30, 16 November 2024‎ KazVee talk contribs‎ m 12,935 bytes −120‎ Update for directory listings & proxying websocket

1 November 2024

• curprev 03:5303:53, 1 November 2024‎ KazVee talk contribs‎ m 13,055 bytes 0‎ No edit summary

25 October 2024

• curprev 14:3314:33, 25 October 2024‎ KazVee talk contribs‎ 13,055 bytes −22‎ No edit summary

17 October 2024

• curprev 23:1523:15, 17 October 2024‎ KazVee talk contribs‎ 13,077 bytes +54‎ →‎Why was my account suspended?
• curprev 17:5717:57, 17 October 2024‎ KazVee talk contribs‎ 13,023 bytes −4‎ →‎What are the nameservers for HelioHost?
• curprev 17:5717:57, 17 October 2024‎ KazVee talk contribs‎ 13,027 bytes +26‎ No edit summary

4 October 2024

• curprev 18:0018:00, 4 October 2024‎ KazVee talk contribs‎ 13,001 bytes −6‎ →‎Why does my new subdomain show a "Queued" page?
• curprev 17:5917:59, 4 October 2024‎ KazVee talk contribs‎ 13,007 bytes +36‎ No edit summary