← Using SSL View source for Using SSL You do not have permission to edit this page, for the following reason: The action you have requested is limited to users in the group: Users. You can view and copy the source of this page. == Using SSL == == SNI == Our servers support [https://en.wikipedia.org/wiki/Server_Name_Indication Server Name Indication (SNI)], which means SSL certificates can be installed without the need for a dedicated IP address. == Getting an SSL certificate == Our [[:Johnny|Johnny]], [[:Tommy|Tommy]], and [[:Morty|Morty]] servers include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'. == SSL Troubleshooting == Please refer to our guidance page for help resolving any [[:SSL_Certificate_Problems|SSL Certificate Problems]]. == Dedicated IP == Although no longer required for SSL, we offer Dedicated IPs if you wish to purchase one. A dedicated IP means that your website is separate from all the other HelioHost sites. This offers a few advantages such as not being blocked from sending email if our server gets flagged for spam. Our provider charges us $20/year for a dedicated IP. We simply pass that cost onto you. You can also buy a dedicated IP for $2 per month. {{Danger|'''Do not send payment''' before you have: # Submitted justification for needing a dedicated IPv4 and # Received '''approval''' from an admin }} After '''an admin has approved your request''', if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal]. Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] and provide the details below: # '''PayPal transaction ID''' # '''Confirmation that an admin approved your request''' # '''Account username''' # '''Main domain name''' # '''Server name''' and we will add the dedicated IP to your account. Template used on this page: Template:Danger (view source) Return to Using SSL.