Uploading Files: Difference between revisions

m Add Morty server FTP connection info
m Update server listings to preferred order
 
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= Uploading Files =
== Uploading Files ==


= FTP / SFTP =
== FTP / SFTP ==


Just one of the ways to upload and modify your website is through [http://en.wikipedia.org/wiki/FTP FTP (File Transfer Protocol)], which allows you to connect to your site and perform various file operations directly from your computer.
Just one of the ways to upload and modify your website is through [http://en.wikipedia.org/wiki/FTP FTP (File Transfer Protocol)], which allows you to connect to your site and perform various file operations directly from your computer.
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If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at [https://status.heliohost.org/ status.heliohost.org].
If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at [https://status.heliohost.org/ status.heliohost.org].


{| class="wikitable" style="margin:auto"
{| class=="wikitable" style=="margin:auto"
|-
|-
! Parameter !! Johnny!! Tommy !! Morty
! Parameter !! Morty!! Tommy !! Johnny
|-
|-
| Host || johnny.heliohost.org || tommy.heliohost.org || morty.heliohost.org
| Host || morty.heliohost.org || tommy.heliohost.org || johnny.heliohost.org
|-
|-
| Port || 1373 || 1373 || 1373
| Port || 1373 || 1373 || 1373
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|}
|}


= FileZilla =
== FileZilla ==


= Step-by-step: Connect to your server with SFTP using FileZilla =
== Step-by-step: Connect to your server with SFTP using FileZilla ==


# Click 'File → Site Manager'
# Click 'File → Site Manager'
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}}
}}


= Plesk File Manager =
== Plesk File Manager ==


The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:  
The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:  
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{{Caution|Do not bookmark your Plesk File Manager page, as it is not a supported login method and your visits will not be recorded. On the [[:Johnny|Johnny]] and [[:Tommy|Tommy]] servers, this means you risk being [[:Suspension_Policy#Inactivity_Policy|suspended for inactivity]] after 30 days.}}
{{Caution|Do not bookmark your Plesk File Manager page, as it is not a supported login method and your visits will not be recorded. On the [[:Johnny|Johnny]] and [[:Tommy|Tommy]] servers, this means you risk being [[:Suspension_Policy#Inactivity_Policy|suspended for inactivity]] after 30 days.}}


= Net2FTP =
== Net2FTP ==


Net2FTP is a popular online file manager which can be installed using [[:Softaculous|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:  
Net2FTP is a popular online file manager which can be installed using [[:Softaculous|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:  
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'''Login > Plesk > Softaculous > search for 'net2ftp' or find it under the list of 'File Management' options'''
'''Login > Plesk > Softaculous > search for 'net2ftp' or find it under the list of 'File Management' options'''


= Pydio =
== Pydio ==


Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:  
Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:  
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'''Login > Plesk > Softaculous > search for 'Pydio' or find it under the list of 'File Management' options'''
'''Login > Plesk > Softaculous > search for 'Pydio' or find it under the list of 'File Management' options'''


= WebDAV =
== WebDAV ==


WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.
WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.

Latest revision as of 18:35, 17 January 2025

Uploading Files

FTP / SFTP

Just one of the ways to upload and modify your website is through FTP (File Transfer Protocol), which allows you to connect to your site and perform various file operations directly from your computer.

Once connected, you can perform the appropriate actions just as you would with any other file/folder on your computer. Simply drag and drop or copy and paste files to upload them. Right click on a file/folder to perform a variety of actions such as Rename, Delete, and Create Directory.

To connect to your site's FTP server, you will need to use an FTP Client, such as FileZilla, which is completely free software used by millions across the world. The various settings you will need to connect to the servers are provided in the table below.

If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at status.heliohost.org.

Parameter Morty Tommy Johnny
Host morty.heliohost.org tommy.heliohost.org johnny.heliohost.org
Port 1373 1373 1373
Protocol SFTP - SSH File Transfer Protocol SFTP - SSH File Transfer Protocol SFTP - SSH File Transfer Protocol
Logon Type Normal Normal Normal
User Your Plesk username Your Plesk username Your Plesk username
Password Your Plesk password Your Plesk password Your Plesk password

FileZilla

Step-by-step: Connect to your server with SFTP using FileZilla

  1. Click 'File → Site Manager'
  2. Click 'New Site'
  3. Name it something like 'Johnny SFTP' and press enter
  4. Enter settings from the table above
  5. Click 'Connect'
  6. Approve the remote server key, and check the box to not ask you about this server again.

You can manage your files with SFTP, or FTPS (on Port 21). We recommend not using FTP because it is insecure, but it's available too.

Plesk File Manager

The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:

Login > Plesk > Websites & Domains > [ domain ] > Files

Do not bookmark your Plesk File Manager page, as it is not a supported login method and your visits will not be recorded. On the Johnny and Tommy servers, this means you risk being suspended for inactivity after 30 days.

Net2FTP

Net2FTP is a popular online file manager which can be installed using Softaculous, the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:

Login > Plesk > Softaculous > search for 'net2ftp' or find it under the list of 'File Management' options

Pydio

Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using Softaculous, the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:

Login > Plesk > Softaculous > search for 'Pydio' or find it under the list of 'File Management' options

WebDAV

WebDAV / Web Disk / File Sharing has been deprecated in Plesk, however SFTP is a much better choice anyway.


This page was last edited on 17 January 2025, at 18:35.