Moving Your Account: Difference between revisions

Latest revision as of 00:03, 18 January 2025

Moving Your Account

Account Moves Risk Data Loss

Account moves risk data loss. As mentioned in our Terms of Service, it is not HelioHost's responsibility to keep backups of your data.

Before moving your account to a different server, we strongly recommend you create an account backup and download it to your local device.

Visit the Dashboard Page for Account Moves

After you have made a backup of your account and downloaded it to your local device, if you would like to switch hosting plans, visit the Dashboard page for account moves.

Further Support

If you get stuck or have any questions, please don't hesitate to post in the Customer Service forum. To enable us to offer the best and most efficient support, make sure you provide:

Your username
Your domain name
Your current server name
The server you want to move to
Any error message(s) received

@@ Line 3: / Line 3: @@
 == Account Moves Risk Data Loss ==
-{{Danger|Account moves data loss. As mentioned in our [[:Terms|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.
+{{Danger|Account moves risk data loss. As mentioned in our [[:Terms|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.
 Before moving your account to a different server, we strongly recommend you [[:Account_Backups#Making_Your_Own_Manual_Account_Backup|create an account backup]] and '''download it to your local device'''.}}
@@ Line 16: / Line 16: @@
 # Your '''username'''
 # Your '''domain name'''
-# Your '''current server name''' and the '''server you want to move to'''
+# Your '''current server name'''
-# Any error message(s) received
+# The '''server you want to move to'''
+# Any '''error message(s)''' received