Using SSL - Revision history

KazVee: Add link to PayPal Transaction ID section

2025-04-08T22:08:03Z

Add link to PayPal Transaction ID section

← Older revision		Revision as of 22:08, 8 April 2025
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	Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/?do=add Customer Service forum] and provide the details below:		Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/?do=add Customer Service forum] and provide the details below:
	# '''PayPal transaction ID'''		# '''[[#Providing_PayPal_Transaction_ID\|PayPal transaction ID]]'''
	# '''Confirmation that an admin approved your request'''		# '''Confirmation that an admin approved your request'''
	# '''Account username'''		# '''Account username'''

KazVee: Add note that sharing PayPal Transaction ID is fine with link from PayPal employee confirming this

2025-04-08T22:04:55Z

Add note that sharing PayPal Transaction ID is fine with link from PayPal employee confirming this

← Older revision		Revision as of 22:04, 8 April 2025
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	# '''Server name'''		# '''Server name'''
	and we will add the dedicated IP to your account.		and we will add the dedicated IP to your account.

			=== Providing PayPal Transaction ID ===

			Some users are hesitant to provide their PayPal transaction ID. Please refer to this post by a PayPal employee explaining that [https://www.paypal-community.com/t5/Refunds-and-cancellations/OK-TO-RELEASE-PAYPAL-TRANSACTION-ID-NUMBER/td-p/719651 providing your transaction ID to your seller is perfectly safe].

KazVee: Fix code sections to restore single "=" where they should be

2025-01-22T05:35:43Z

Fix code sections to restore single "=" where they should be

← Older revision		Revision as of 05:35, 22 January 2025
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	After '''an admin has approved your request''', if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal].		After '''an admin has approved your request''', if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal].

	Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] and provide the details below:		Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/?do=add Customer Service forum] and provide the details below:
	# '''PayPal transaction ID'''		# '''PayPal transaction ID'''
	# '''Confirmation that an admin approved your request'''		# '''Confirmation that an admin approved your request'''

KazVee: Update server listings to preferred order

2025-01-17T20:01:07Z

Update server listings to preferred order

← Older revision		Revision as of 20:01, 17 January 2025
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	== Getting an SSL certificate ==		== Getting an SSL certificate ==

	Our [[:~~Johnny~~\|~~Johnny~~]], [[:Tommy\|Tommy]], and [[:~~Morty~~\|~~Morty~~]] servers include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'.		Our [[:Morty\|Morty]], [[:Tommy\|Tommy]], and [[:Johnny\|Johnny]] servers include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'.

	== SSL Troubleshooting ==		== SSL Troubleshooting ==

KazVee: Add link to SSL Certificate Problems troubleshooting page

2024-12-21T19:08:32Z

Add link to SSL Certificate Problems troubleshooting page

← Older revision		Revision as of 19:08, 21 December 2024
Line 8:		Line 8:

	Our [[:Johnny\|Johnny]], [[:Tommy\|Tommy]], and [[:Morty\|Morty]] servers include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'.		Our [[:Johnny\|Johnny]], [[:Tommy\|Tommy]], and [[:Morty\|Morty]] servers include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'.

			== SSL Troubleshooting ==

			Please refer to our guidance page for help resolving any [[:SSL_Certificate_Problems\|SSL Certificate Problems]].

	== Dedicated IP ==		== Dedicated IP ==
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	}}		}}

	After '''an admin has approved''' ~~your justification for needing one~~, if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal].		After '''an admin has approved your request''', if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal].

	Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] and provide the details below:		Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] and provide the details below:

KazVee: Add more emphasis that Admin preapproval is needed before buying a dedicated IP

2024-12-21T18:09:59Z

Add more emphasis that Admin preapproval is needed before buying a dedicated IP

← Older revision		Revision as of 18:09, 21 December 2024
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	}}		}}

	After an admin has approved your justification for needing one, if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal]. Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] ~~with your~~ '''PayPal transaction ID''', '''~~confirmation~~ that an admin approved your request''', '''~~account~~ username''', '''~~main~~ domain name'''~~, and~~ '''~~server~~ name''', and we will add the dedicated IP to your account.		After '''an admin has approved''' your justification for needing one, if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal].

			Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] and provide the details below:
			# '''PayPal transaction ID'''
			# '''Confirmation that an admin approved your request'''
			# '''Account username'''
			# '''Main domain name'''
			# '''Server name'''
			and we will add the dedicated IP to your account.

KazVee: Add links to SSL issues page & Morty page & add note that IP purchases require Admin pre-approval

2024-12-21T18:06:46Z

Add links to SSL issues page & Morty page & add note that IP purchases require Admin pre-approval

← Older revision		Revision as of 18:06, 21 December 2024
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	== Getting an SSL certificate ==		== Getting an SSL certificate ==

	Our Tommy and ~~Johnny~~ [[:~~Servers~~\|~~servers~~]] include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'.		Our [[:Johnny\|Johnny]], [[:Tommy\|Tommy]], and [[:Morty\|Morty]] servers include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'.

	== Dedicated IP ==		== Dedicated IP ==
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	Our provider charges us $20/year for a dedicated IP. We simply pass that cost onto you. You can also buy a dedicated IP for $2 per month.		Our provider charges us $20/year for a dedicated IP. We simply pass that cost onto you. You can also buy a dedicated IP for $2 per month.

	If you wish to purchase a dedicated IP for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal]. Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] with your '''PayPal transaction ID''' ~~and~~ '''account ~~information~~''' ~~(username~~, main domain, and server), and we will add the dedicated IP to your account.		{{Danger\|'''Do not send payment''' before you have:

			# Submitted justification for needing a dedicated IPv4 and
			# Received '''approval''' from an admin
			}}

			After an admin has approved your justification for needing one, if you wish to purchase a dedicated IPv4 for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal]. Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] with your '''PayPal transaction ID''', '''confirmation that an admin approved your request''', '''account username''', '''main domain name''', and '''server name''', and we will add the dedicated IP to your account.

KazVee at 02:59, 1 November 2024

2024-11-01T02:59:40Z

← Older revision		Revision as of 02:59, 1 November 2024
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	== Getting an SSL certificate ==		== Getting an SSL certificate ==

	Our Tommy and Johnny [[:Servers\|servers]] include `SSL It!`, a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our `SSL It!`-generated certificates are from `Let’s Encrypt`.		Our Tommy and Johnny [[:Servers\|servers]] include 'SSL It!', a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our 'SSL It!'-generated certificates are from 'Let’s Encrypt'.

	== Dedicated IP ==		== Dedicated IP ==

KazVee: /* Getting an SSL certificate */

2024-10-03T19:56:11Z

Getting an SSL certificate

← Older revision		Revision as of 19:56, 3 October 2024
Line 7:		Line 7:
	== Getting an SSL certificate ==		== Getting an SSL certificate ==

	Our Tommy and Johnny [[:Servers\|servers] include `SSL It!`, a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our `SSL It!`-generated certificates are from `Let’s Encrypt`.		Our Tommy and Johnny [[:Servers\|servers]] include `SSL It!`, a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our `SSL It!`-generated certificates are from `Let’s Encrypt`.

	== Dedicated IP ==		== Dedicated IP ==

KazVee: Created page with "== Using SSL == == SNI == Our servers support [https://en.wikipedia.org/wiki/Server_Name_Indication Server Name Indication (SNI)], which means SSL certificates can be installed without the need for a dedicated IP address. == Getting an SSL certificate == Our Tommy and Johnny [[:Servers|servers] include `SSL It!`, a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free..."

2024-10-03T19:55:59Z

Created page with "== Using SSL == == SNI == Our servers support [https://en.wikipedia.org/wiki/Server_Name_Indication Server Name Indication (SNI)], which means SSL certificates can be installed without the need for a dedicated IP address. == Getting an SSL certificate == Our Tommy and Johnny [[:Servers|servers] include `SSL It!`, a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free..."

New page

== Using SSL ==

== SNI ==

Our servers support [https://en.wikipedia.org/wiki/Server_Name_Indication Server Name Indication (SNI)], which means SSL certificates can be installed without the need for a dedicated IP address.

== Getting an SSL certificate ==

Our Tommy and Johnny [[:Servers|servers] include `SSL It!`, a feature provided by Plesk which allows the automatic generation of SSL certificates. Therefore, you do not need to do any particular action to get a free SSL certificate, which will automatically be installed. However, the process usually takes some time, depending on the current rates of certificate creation. Our `SSL It!`-generated certificates are from `Let’s Encrypt`.

== Dedicated IP ==

Although no longer required for SSL, we offer Dedicated IPs if you wish to purchase one.

A dedicated IP means that your website is separate from all the other HelioHost sites. This offers a few advantages such as not being blocked from sending email if our server gets flagged for spam.

Our provider charges us $20/year for a dedicated IP. We simply pass that cost onto you. You can also buy a dedicated IP for $2 per month.

If you wish to purchase a dedicated IP for $20, please [https://www.paypal.me/HelioHost send your payment to '''admin@heliohost.org''' via PayPal]. Once the transaction is complete, create a new topic in the [http://helionet.org/index/forum/45-customer-service/ Customer Service forum] with your '''PayPal transaction ID''' and '''account information''' (username, main domain, and server), and we will add the dedicated IP to your account.