Uploading Files - Revision history

KazVee: Add subsection about Creating an FTP User

2026-01-04T16:05:51Z

Add subsection about Creating an FTP User

← Older revision		Revision as of 16:05, 4 January 2026
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	\| Password \|\| Your Plesk password \|\| Your Plesk password \|\| Your Plesk password		\| Password \|\| Your Plesk password \|\| Your Plesk password \|\| Your Plesk password
	\|}		\|}

			=== Creating an FTP User ===

			If you prefer to create an FTP user account instead of using your Plesk account credentials, you can do this inside Plesk.

			Navigate to: '''Login > Plesk > Websites & Domains > Hosting & DNS > Hosting Settings > Webspace settings > System user's credentials''' and set a username and password for your FTP user.

	== FileZilla ==		== FileZilla ==

KazVee: Add Troubleshooting section for "Can login to Plesk, but can't login to SFTP" problems

2025-01-28T20:40:26Z

Add Troubleshooting section for "Can login to Plesk, but can't login to SFTP" problems

← Older revision		Revision as of 20:40, 28 January 2025
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	WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.		WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.

			== Troubleshooting ==

			If you can login to Plesk, but cannot login to SFTP, this can sometimes happen if the SFTP and Plesk passwords get out of sync. Please try changing the SFTP password by following these steps:

			'''Login > Continue to Plesk > Websites & Domains > [domain] > Connection Info > System user credentials > Click the 'edit icon' next to password'''

KazVee: Fix code sections to restore single "=" where they should be

2025-01-22T05:15:41Z

Fix code sections to restore single "=" where they should be

← Older revision		Revision as of 05:15, 22 January 2025
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	If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at [https://status.heliohost.org/ status.heliohost.org].		If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at [https://status.heliohost.org/ status.heliohost.org].

	{\| class=="wikitable" style=="margin:auto"		{\| class="wikitable" style="margin:auto"
	\|-		\|-
	! Parameter !! Morty!! Tommy !! Johnny		! Parameter !! Morty!! Tommy !! Johnny

KazVee: Update server listings to preferred order

2025-01-17T18:35:02Z

Update server listings to preferred order

← Older revision		Revision as of 18:35, 17 January 2025
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	{\| class=="wikitable" style=="margin:auto"		{\| class=="wikitable" style=="margin:auto"
	\|-		\|-
	! Parameter !! ~~Johnny~~!! Tommy !! ~~Morty~~		! Parameter !! Morty!! Tommy !! Johnny
	\|-		\|-
	\| Host \|\| ~~johnny~~.heliohost.org \|\| tommy.heliohost.org \|\| ~~morty~~.heliohost.org		\| Host \|\| morty.heliohost.org \|\| tommy.heliohost.org \|\| johnny.heliohost.org
	\|-		\|-
	\| Port \|\| 1373 \|\| 1373 \|\| 1373		\| Port \|\| 1373 \|\| 1373 \|\| 1373

KazVee: Update to use H2 headers for better readability

2025-01-17T16:55:05Z

Update to use H2 headers for better readability

← Older revision		Revision as of 16:55, 17 January 2025
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	= Uploading Files =		== Uploading Files ==

	= FTP / SFTP =		== FTP / SFTP ==

	Just one of the ways to upload and modify your website is through [http://en.wikipedia.org/wiki/FTP FTP (File Transfer Protocol)], which allows you to connect to your site and perform various file operations directly from your computer.		Just one of the ways to upload and modify your website is through [http://en.wikipedia.org/wiki/FTP FTP (File Transfer Protocol)], which allows you to connect to your site and perform various file operations directly from your computer.
Line 11:		Line 11:
	If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at [https://status.heliohost.org/ status.heliohost.org].		If you are having problems connecting to the FTP service, then it might be a temporary failure with the service due to high server load. You can retrieve real-time statistics on server load (including FTP service) at [https://status.heliohost.org/ status.heliohost.org].

	{\| class="wikitable" style="margin:auto"		{\| class=="wikitable" style=="margin:auto"
	\|-		\|-
	! Parameter !! Johnny!! Tommy !! Morty		! Parameter !! Johnny!! Tommy !! Morty
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	\|}		\|}

	= FileZilla =		== FileZilla ==

	= Step-by-step: Connect to your server with SFTP using FileZilla =		== Step-by-step: Connect to your server with SFTP using FileZilla ==

	# Click 'File → Site Manager'		# Click 'File → Site Manager'
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	}}		}}

	= Plesk File Manager =		== Plesk File Manager ==

	The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:		The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:
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	{{Caution\|Do not bookmark your Plesk File Manager page, as it is not a supported login method and your visits will not be recorded. On the [[:Johnny\|Johnny]] and [[:Tommy\|Tommy]] servers, this means you risk being [[:Suspension_Policy#Inactivity_Policy\|suspended for inactivity]] after 30 days.}}		{{Caution\|Do not bookmark your Plesk File Manager page, as it is not a supported login method and your visits will not be recorded. On the [[:Johnny\|Johnny]] and [[:Tommy\|Tommy]] servers, this means you risk being [[:Suspension_Policy#Inactivity_Policy\|suspended for inactivity]] after 30 days.}}

	= Net2FTP =		== Net2FTP ==

	Net2FTP is a popular online file manager which can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:		Net2FTP is a popular online file manager which can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:
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	'''Login > Plesk > Softaculous > search for 'net2ftp' or find it under the list of 'File Management' options'''		'''Login > Plesk > Softaculous > search for 'net2ftp' or find it under the list of 'File Management' options'''

	= Pydio =		== Pydio ==

	Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:		Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:
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	'''Login > Plesk > Softaculous > search for 'Pydio' or find it under the list of 'File Management' options'''		'''Login > Plesk > Softaculous > search for 'Pydio' or find it under the list of 'File Management' options'''

	= WebDAV =		== WebDAV ==

	WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.		WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.

KazVee: Add Morty server FTP connection info

2024-12-21T18:25:42Z

Add Morty server FTP connection info

← Older revision		Revision as of 18:25, 21 December 2024
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	{\| class="wikitable" style="margin:auto"		{\| class="wikitable" style="margin:auto"
	\|-		\|-
	! Parameter !! Tommy !! ~~Johnny~~		! Parameter !! Johnny!! Tommy !! Morty
	\|-		\|-
	\| Host \|\| tommy.heliohost.org \|\| ~~johnny~~.heliohost.org		\| Host \|\| johnny.heliohost.org \|\| tommy.heliohost.org \|\| morty.heliohost.org
	\|-		\|-
	\| Port \|\| 1373 \|\| 1373		\| Port \|\| 1373 \|\| 1373 \|\| 1373
	\|-		\|-
	\| Protocol \|\| SFTP - SSH File Transfer Protocol \|\| SFTP - SSH File Transfer Protocol		\| Protocol \|\| SFTP - SSH File Transfer Protocol \|\| SFTP - SSH File Transfer Protocol \|\| SFTP - SSH File Transfer Protocol
	\|-		\|-
	\| Logon Type \|\| Normal \|\| Normal		\| Logon Type \|\| Normal \|\| Normal \|\| Normal
	\|-		\|-
	\| User \|\| Your Plesk username \|\| Your Plesk username		\| User \|\| Your Plesk username \|\| Your Plesk username \|\| Your Plesk username
	\|-		\|-
	\| Password \|\| Your Plesk password \|\| Your Plesk password		\| Password \|\| Your Plesk password \|\| Your Plesk password \|\| Your Plesk password
	\|}		\|}

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	# Click 'File → Site Manager'		# Click 'File → Site Manager'
	# Click 'New Site'		# Click 'New Site'
	# Name it something like '~~Tommy~~ SFTP' and press enter		# Name it something like 'Johnny SFTP' and press enter
	# Enter settings from the table above		# Enter settings from the table above
	# Click 'Connect'		# Click 'Connect'
Line 50:		Line 50:
	'''Login > Plesk > Websites & Domains > [ domain ] > Files'''		'''Login > Plesk > Websites & Domains > [ domain ] > Files'''

	{{Caution\|Do not bookmark your Plesk File Manager, as your visits ~~are~~ not recorded and you ~~will be~~ [[:Suspension_Policy#Inactivity_Policy\|suspended for inactivity]] after 30 days.}}		{{Caution\|Do not bookmark your Plesk File Manager page, as it is not a supported login method and your visits will not be recorded. On the [[:Johnny\|Johnny]] and [[:Tommy\|Tommy]] servers, this means you risk being [[:Suspension_Policy#Inactivity_Policy\|suspended for inactivity]] after 30 days.}}

	= Net2FTP =		= Net2FTP =

KazVee at 02:54, 1 November 2024

2024-11-01T02:54:19Z

← Older revision		Revision as of 02:54, 1 November 2024
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	= Step-by-step: Connect to your server with SFTP using FileZilla =		= Step-by-step: Connect to your server with SFTP using FileZilla =

	# Click `File → Site Manager`		# Click 'File → Site Manager'
	# Click `New Site`		# Click 'New Site'
	# Name it something like `Tommy SFTP` and press enter		# Name it something like 'Tommy SFTP' and press enter
	# Enter settings from the table above		# Enter settings from the table above
	# Click `Connect`		# Click 'Connect'
	# Approve the remote server key, and check the box to not ask you about this server again.		# Approve the remote server key, and check the box to not ask you about this server again.

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	Net2FTP is a popular online file manager which can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:		Net2FTP is a popular online file manager which can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:

	'''Login > Plesk > Softaculous > search for `net2ftp` or find it under the list of `File Management` options'''		'''Login > Plesk > Softaculous > search for 'net2ftp' or find it under the list of 'File Management' options'''

	= Pydio =		= Pydio =
Line 62:		Line 62:
	Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:		Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:

	'''Login > Plesk > Softaculous > search for `Pydio` or find it under the list of `File Management` options'''		'''Login > Plesk > Softaculous > search for 'Pydio' or find it under the list of 'File Management' options'''

	= WebDAV =		= WebDAV =

	WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.		WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.

KazVee at 18:05, 17 October 2024

2024-10-17T18:05:26Z

← Older revision		Revision as of 18:05, 17 October 2024
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	# Approve the remote server key, and check the box to not ask you about this server again.		# Approve the remote server key, and check the box to not ask you about this server again.

			{{Info\|
	You can manage your files with SFTP, or FTPS (on Port 21).		You can manage your files with SFTP, or FTPS (on Port 21).
	We recommend not using FTP because it is insecure, but it's available too.		We recommend not using FTP because it is insecure, but it's available too.
			}}

	= Plesk File Manager =		= Plesk File Manager =

KazVee: /* Plesk File Manager */

2024-10-17T17:35:22Z

Plesk File Manager

← Older revision		Revision as of 17:35, 17 October 2024
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	'''Login > Plesk > Websites & Domains > [ domain ] > Files'''		'''Login > Plesk > Websites & Domains > [ domain ] > Files'''

	{{Caution\|Do not bookmark your Plesk File Manager, as your visits are not recorded and you will be [[:Suspension_Policy:\|suspended for inactivity]] after 30 days.}}		{{Caution\|Do not bookmark your Plesk File Manager, as your visits are not recorded and you will be [[:Suspension_Policy#Inactivity_Policy\|suspended for inactivity]] after 30 days.}}

	= Net2FTP =		= Net2FTP =

KazVee at 17:34, 17 October 2024

2024-10-17T17:34:33Z

← Older revision		Revision as of 17:34, 17 October 2024
Line 1:		Line 1:
	== Uploading Files ==		= Uploading Files =

	== FTP / SFTP ==		= FTP / SFTP =

	Just one of the ways to upload and modify your website is through [http://en.wikipedia.org/wiki/FTP FTP (File Transfer Protocol)], which allows you to connect to your site and perform various file operations directly from your computer.		Just one of the ways to upload and modify your website is through [http://en.wikipedia.org/wiki/FTP FTP (File Transfer Protocol)], which allows you to connect to your site and perform various file operations directly from your computer.
Line 28:		Line 28:
	\|}		\|}

	== FileZilla ==		= FileZilla =

	== Step-by-step: Connect to your server with SFTP using FileZilla ==		= Step-by-step: Connect to your server with SFTP using FileZilla =

	# Click `File → Site Manager`		# Click `File → Site Manager`
Line 42:		Line 42:
	We recommend not using FTP because it is insecure, but it's available too.		We recommend not using FTP because it is insecure, but it's available too.

	== Plesk File Manager ==		= Plesk File Manager =

	The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:		The Plesk online file manager is a great built-in facility available to all users as part of HelioHost. It has all the features you could need to manage the files for your website, even the invisible and hidden ones. Follow the navigation steps below to access the Plesk file manager:
Line 50:		Line 50:
	{{Caution\|Do not bookmark your Plesk File Manager, as your visits are not recorded and you will be [[:Suspension_Policy:\|suspended for inactivity]] after 30 days.}}		{{Caution\|Do not bookmark your Plesk File Manager, as your visits are not recorded and you will be [[:Suspension_Policy:\|suspended for inactivity]] after 30 days.}}

	== Net2FTP ==		= Net2FTP =

	Net2FTP is a popular online file manager which can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:		Net2FTP is a popular online file manager which can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Net2FTP:
Line 56:		Line 56:
	'''Login > Plesk > Softaculous > search for `net2ftp` or find it under the list of `File Management` options'''		'''Login > Plesk > Softaculous > search for `net2ftp` or find it under the list of `File Management` options'''

	== Pydio ==		= Pydio =

	Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:		Pydio, formerly known as AjaXplorer, is another online file manager which includes file editors, multiple users, and more. Pydio can be installed using [[:Softaculous\|Softaculous]], the auto-installer service built right into Plesk. Follow the navigation steps below to install Pydio:
Line 62:		Line 62:
	'''Login > Plesk > Softaculous > search for `Pydio` or find it under the list of `File Management` options'''		'''Login > Plesk > Softaculous > search for `Pydio` or find it under the list of `File Management` options'''

	== WebDAV ==		= WebDAV =

	WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.		WebDAV / Web Disk / File Sharing has been [https://docs.plesk.com/release-notes/obsidian/deprecation-plan/ deprecated in Plesk], however SFTP is a much better choice anyway.