Signing Up - Revision history

KazVee: Use {{Template:VPSInfo}} for VPS Info

2025-08-31T18:42:37Z

Use {{Template:VPSInfo}} for VPS Info

← Older revision		Revision as of 18:42, 31 August 2025
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	== Signing Up ==		== Signing Up ==

	Visit our [https://heliohost.org/signup/ Signup Page] to sign up for a Morty, Tommy, or Johnny account on our shared hosting service. ~~We also offer a range of~~ [https://heliohost.org/vps/ VPS ~~Plans~~] ~~with~~ a ~~10% discount when you pay for 6 months upfront~~.		Visit our [https://heliohost.org/signup/ Signup Page] to sign up for a Morty, Tommy, or Johnny account on our shared web hosting service.

			Visit our [https://heliohost.org/vps/ VPS page] to sign up for a VPS. {{Template:VPSInfo}}

	== Before Signup ==		== Before Signup ==

KazVee: Add a link to the Signup page, so it's easier for users to find when they are sent the "Helpful Tips for Getting an Account" section direct link

2025-07-21T01:26:35Z

Add a link to the Signup page, so it's easier for users to find when they are sent the "Helpful Tips for Getting an Account" section direct link

← Older revision		Revision as of 01:26, 21 July 2025
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	[[File:Johnny-tips exact-time.png]]		[[File:Johnny-tips exact-time.png]]

	2. Make sure Javascript works in your browser. The bottom of the Johnny tile should count down as you get closer to noon and midnight UTC.		2. Make sure Javascript works in your browser. The bottom of the Johnny tile on the [https://heliohost.org/signup/ signup page] should count down as you get closer to noon and midnight UTC.

	[[File:Johnny-tips countdown.png]]		[[File:Johnny-tips countdown.png]]

KazVee: Add link to signup page for Johnny server

2025-07-21T01:20:48Z

Add link to signup page for Johnny server

← Older revision		Revision as of 01:20, 21 July 2025
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	== Why should I choose Johnny? ==		== Why should I choose Johnny? ==

	[[:Johnny\|Johnny]] is our free server, offering great stability, speed, and uptime.		[[:Johnny\|Johnny]] is our free server, offering great stability, speed, and uptime. Since Johnny is incredibly popular, signups are opened twice daily, at noon and midnight UTC. To find out when to sign up, check the 'Opens in' text field, shown on the very bottom of the Johnny tile on the [https://heliohost.org/signup/ signup page].

	== During Signup ==		== During Signup ==

KazVee: Add link to Morty signup page

2025-07-21T01:17:28Z

Add link to Morty signup page

← Older revision		Revision as of 01:17, 21 July 2025
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	== Why should I choose Morty? ==		== Why should I choose Morty? ==

	[[:Morty]] is our flagship production server, available only to paid subscribers. Morty is the fastest server we have ever built, running on the fastest processor we have ever purchased, using the fastest SSD raid array we have ever had, and the fastest memory our processor supports.		[[:Morty]] is our flagship production server, available only to paid subscribers. Morty is the fastest server we have ever built, running on the fastest processor we have ever purchased, using the fastest SSD raid array we have ever had, and the fastest memory our processor supports. To create an account, visit the [https://heliohost.org/morty/ Morty signup page].

	== Why should I choose Tommy? ==		== Why should I choose Tommy? ==

KazVee: Add links to Signup page and to VPS signup page

2025-07-21T01:15:02Z

Add links to Signup page and to VPS signup page

← Older revision		Revision as of 01:15, 21 July 2025
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	== Signing Up ==		== Signing Up ==

			Visit our [https://heliohost.org/signup/ Signup Page] to sign up for a Morty, Tommy, or Johnny account on our shared hosting service. We also offer a range of [https://heliohost.org/vps/ VPS Plans] with a 10% discount when you pay for 6 months upfront.

	== Before Signup ==		== Before Signup ==

KazVee: Add a link to the Signup page, so it's easier for users to find when they are sent the "Helpful Tips for Getting an Account" section direct link

2025-07-21T01:12:17Z

Add a link to the Signup page, so it's easier for users to find when they are sent the "Helpful Tips for Getting an Account" section direct link

← Older revision		Revision as of 01:12, 21 July 2025
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	To prevent the free Johnny server from getting overloaded with masses of new accounts, we put a limit on the number of people who can sign up. This limit resets [https://helionet.org/index/topic/59660-midnight-and-noon/ every 12 hours], at midnight UTC and noon UTC.		To prevent the free Johnny server from getting overloaded with masses of new accounts, we put a limit on the number of people who can sign up. This limit resets [https://helionet.org/index/topic/59660-midnight-and-noon/ every 12 hours], at midnight UTC and noon UTC.

	To find out when to sign up, check the 'Opens in' text field, shown on the very bottom of the Johnny tile.		To find out when to sign up, check the 'Opens in' text field, shown on the very bottom of the Johnny tile on the [https://heliohost.org/signup/ signup page].

	You can also see how long the free signups slot was open for last time by checking the 'Last signup open' text in the last bullet point on the tile.		You can also see how long the free signups slot was open for last time by checking the 'Last signup open' text in the last bullet point on the tile.

KazVee: Update Tommy signup price to $2 USD

2025-06-06T18:31:07Z

Update Tommy signup price to $2 USD

← Older revision		Revision as of 18:31, 6 June 2025
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	{{Info\|		{{Info\|
	There are no exceptions to the free signup timeframes. If you cannot sign up during the 2 daily timeslots when Johnny is open for free signups, we offer various [https://heliohost.org/tommy/ Donor Plans], so for a one-time donation of as little as $1 USD, you can open an account on Tommy any time of day without needing to wait.		There are no exceptions to the free signup timeframes. If you cannot sign up during the 2 daily timeslots when Johnny is open for free signups, we offer various [https://heliohost.org/tommy/ Donor Plans], so for a one-time donation of as little as $2 USD, you can open an account on Tommy any time of day without needing to wait.
	}}		}}

Krydos: /* Helpful Tips for Getting a Free Account on Johnny */ Added images for people who can't read

2025-04-02T21:38:35Z

Helpful Tips for Getting a Free Account on Johnny: Added images for people who can't read

← Older revision		Revision as of 21:38, 2 April 2025
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	== Helpful Tips for Getting a Free Account on Johnny ==		== Helpful Tips for Getting a Free Account on Johnny ==

	* Make sure your computer's or phone's time and time zone is set correctly, and synced up with a time server.		1. Make sure your computer's or phone's time and time zone is set correctly, and synced up with a time server. The website [https://time.is/ time.is] is a great way to check if your device time is correct. For instance, if you see something like this you would know you need to sync your clock.
	* Make sure Javascript works in your browser. The bottom of the Johnny tile should count down as you get closer to noon and midnight UTC.
	* When the time gets down to 30 seconds or less, you can begin clicking on the Johnny tile:		[[File:Johnny-tips time-is.png]]
	** If signups aren't open yet it will just give the red 'That plan is already full for the day' message
	** If signups are open it will take you to a page to enter your email address.		If the [https://time.is/ time.is] website says your time isn't exact, you'll need to update it in the OS. If you're using Windows 11 you would open settings and go to '''Time & Language > Date & Time''', and then click 'Sync now'. The way to sync the time on other phones or operating systems may vary slightly.
	* Once it asks you for your email address you have a spot reserved for at least an hour and you don't need to rush through the rest of the signup process.
			[[File:Johnny-tips sync-time.png]]

			Once your OS time is synced up try the [https://time.is time.is] website and you should see this.

			[[File:Johnny-tips exact-time.png]]

			2. Make sure Javascript works in your browser. The bottom of the Johnny tile should count down as you get closer to noon and midnight UTC.

			[[File:Johnny-tips countdown.png]]

			3. When the time gets down to 30 seconds or less, you can begin clicking as fast as you can on the Johnny tile:
			* If signups aren't open yet it will just give the red 'That plan is already full for the day' message.
			* If signups are open it will take you to a page to enter your email address.

			4. Once it asks you for your email address you have a spot reserved for at least an hour and you don't need to rush through the rest of the signup process.

	Free signups fill up fast, sometimes in even less than a second. If you miss the free signups timeslot, be ready to try again next time if needed.		Free signups fill up fast, sometimes in even less than a second. If you miss the free signups timeslot, be ready to try again next time if needed.

KazVee: Add info on adding A/AAAA records & how to check DNS propagation

2025-02-27T22:29:15Z

Add info on adding A/AAAA records & how to check DNS propagation

← Older revision		Revision as of 22:29, 27 February 2025
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	== Using a non-HelioHost domain ==		== Using a non-HelioHost domain ==

	== HelioHost Nameservers ==		{{Info\|
			The more domains there are on the server the longer it takes to restart Apache.

			In order to keep server uptime reasonably high, our automated process will disable domains that aren't hosted by us.
			}}

			=== HelioHost Nameservers ===

	You will need to add the following nameservers to your domain via your domain registrar's website:		You will need to add the following nameservers to your domain via your domain registrar's website:
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	* ns2.heliohost.org		* ns2.heliohost.org

	~~To check that~~ your nameservers ~~have been properly configured~~, ~~go to [https://byrondallas.heliohost.org/php/tools/dns_records.php byrondallas.heliohost.org/php/tools/dns_records.php] or [https~~:~~//dnschecker.org/ dnschecker.org].~~		=== DNS Records ===

			If you prefer to add A records (IPv4) or AAAA records (IPv6) to your custom domain registrar's dashboard instead of nameservers, look up the IP addresses for your server by using the steps below:

	~~{{Info\|~~		'''Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.'''
	~~The more domains there are on~~ the ~~server~~ the ~~longer it takes to restart Apache~~.
			=== Checking Custom Domain DNS ===

	~~In order~~ to ~~keep server uptime reasonably high~~, ~~our automated process will disable domains that aren't hosted by us~~.		Full DNS propagation can take up to 24 - 48 hours globally in some cases. To check that your DNS is properly configured, go to [https://dnschecker.org/ dnschecker.org]. Select the type of record you want to check (NS record, A record, or AAAA record), and type in your custom domain.
	}}

	== "Account failed to be created" email message ==		== "Account failed to be created" email message ==

	Please create a new topic in our [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and make sure you provide your hosting account '''username''' so we can investigate this for you.		Please create a new topic in our [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and make sure you provide your hosting account '''username''' so we can investigate this for you.

KazVee: Fix code sections to restore single "=" where they should be

2025-01-22T05:59:35Z

Fix code sections to restore single "=" where they should be

← Older revision		Revision as of 05:59, 22 January 2025
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	{{Info\|When you create your hosting account, a HelioNet forum account with the same username and password is created for you.}}		{{Info\|When you create your hosting account, a HelioNet forum account with the same username and password is created for you.}}

	If you need assistance, you can post on the HelioNet [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum] and the administrators can easily identify you by username.		If you need assistance, you can post on the HelioNet [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and the administrators can easily identify you by username.

	Learn more about [[:HelioNet\|the history of HelioNet]].		Learn more about [[:HelioNet\|the history of HelioNet]].
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	== "Account failed to be created" email message ==		== "Account failed to be created" email message ==

	Please create a new topic in our [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum] and make sure you provide your hosting account '''username''' so we can investigate this for you.		Please create a new topic in our [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and make sure you provide your hosting account '''username''' so we can investigate this for you.