Manage HelioHost DNS - Revision history

KazVee: Add Tutorials category tag to the page

2025-07-13T03:37:11Z

Add Tutorials category tag to the page

← Older revision		Revision as of 03:37, 13 July 2025
Line 34:		Line 34:

	If this functionality is implemented, an update will be announced in the HelioNet [https://helionet.org/index/forum/1-news/ News] section, as well as elsewhere on our site and our social media.		If this functionality is implemented, an update will be announced in the HelioNet [https://helionet.org/index/forum/1-news/ News] section, as well as elsewhere on our site and our social media.

			[[Category:Tutorials]]

KazVee: Add link to ETAs page

2025-02-02T19:04:00Z

Add link to ETAs page

← Older revision		Revision as of 19:04, 2 February 2025
Line 31:		Line 31:
	Plesk does not offer a product for running DNS on a separate server from the one hosting the websites. Running DNS on the same server would cause memory and performance issues for our users.		Plesk does not offer a product for running DNS on a separate server from the one hosting the websites. Running DNS on the same server would cause memory and performance issues for our users.

	While we aim to develop a way for Plesk and the DNS system to communicate, there is no estimated timeframe for when this functionality might be implemented, as there are many higher-priority projects to complete first.		While we aim to develop a way for Plesk and the DNS system to communicate, there is [[:ETA\|no estimated timeframe]] for when this functionality might be implemented, as there are many higher-priority projects to complete first.

	If this functionality is implemented, an update will be announced in the HelioNet [https://helionet.org/index/forum/1-news/ News] section, as well as elsewhere on our site and our social media.		If this functionality is implemented, an update will be announced in the HelioNet [https://helionet.org/index/forum/1-news/ News] section, as well as elsewhere on our site and our social media.

KazVee: Fix code sections to restore single "=" where they should be

2025-01-22T06:10:57Z

Fix code sections to restore single "=" where they should be

← Older revision		Revision as of 06:10, 22 January 2025
Line 3:		Line 3:
	== Edit A, CNAME, TXT, and MX records ==		== Edit A, CNAME, TXT, and MX records ==

	Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on 'helioho.st' and 'heliohost.us' domains as well as user-supplied domains which are pointed to our nameservers (which are 'ns1.heliohost.org' and 'ns2.heliohost.org') will require a [https://helionet.org/index/forum/45-customer-service/?do==add support request] for DNS modifications.		Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on 'helioho.st' and 'heliohost.us' domains as well as user-supplied domains which are pointed to our nameservers (which are 'ns1.heliohost.org' and 'ns2.heliohost.org') will require a [https://helionet.org/index/forum/45-customer-service/?do=add support request] for DNS modifications.

	== Non-HelioHost IP Addresses / Non-HelioHost Email Services ==		== Non-HelioHost IP Addresses / Non-HelioHost Email Services ==
Line 15:		Line 15:
	== Google Site Verification ==		== Google Site Verification ==

	Please refer to our [[:Google_Site_Verification\|Google Site Verification tutorial]] which explains how users can verify their own domains via [https://support.google.com/webmasters/answer/9008080?hl==en#html_verification HTML verification] without the need to contact an admin or use external DNS.		Please refer to our [[:Google_Site_Verification\|Google Site Verification tutorial]] which explains how users can verify their own domains via [https://support.google.com/webmasters/answer/9008080?hl=en#html_verification HTML verification] without the need to contact an admin or use external DNS.

	== Requesting DNS Record Changes ==		== Requesting DNS Record Changes ==

	To add or edit a zone record, please submit a request containing '''your account username''', '''your domain''', and the '''DNS record(s) to add''' in the [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum].		To add or edit a zone record, please submit a request containing '''your account username''', '''your domain''', and the '''DNS record(s) to add''' in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum].

	== Public Availability of DNS Records ==		== Public Availability of DNS Records ==

KazVee: Update to use H2 headers for better readability

2025-01-17T17:15:58Z

Update to use H2 headers for better readability

KazVee at 03:25, 1 November 2024

2024-11-01T03:25:40Z

← Older revision		Revision as of 03:25, 1 November 2024
Line 3:		Line 3:
	= Edit A, CNAME, TXT, and MX records =		= Edit A, CNAME, TXT, and MX records =

	Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on `helioho.st` and `heliohost.us` domains as well as user-supplied domains which are pointed to our nameservers (which are `ns1.heliohost.org` and `ns2.heliohost.org`) will require a [https://helionet.org/index/forum/45-customer-service/?do=add support request] for DNS modifications.		Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on 'helioho.st' and 'heliohost.us' domains as well as user-supplied domains which are pointed to our nameservers (which are 'ns1.heliohost.org' and 'ns2.heliohost.org') will require a [https://helionet.org/index/forum/45-customer-service/?do=add support request] for DNS modifications.

	= Non-HelioHost IP Addresses / Non-HelioHost Email Services =		= Non-HelioHost IP Addresses / Non-HelioHost Email Services =

	Please note that sites hosted on `helioho.st` and `heliohost.us` domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.		Please note that sites hosted on 'helioho.st' and 'heliohost.us' domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.

	= Cloudflare =		= Cloudflare =

	Please note that Cloudflare is not supported for `helioho.st` and `heliohost.us` domains.		Please note that Cloudflare is not supported for 'helioho.st' and 'heliohost.us' domains.

	= Google Site Verification =		= Google Site Verification =

KazVee at 03:22, 18 October 2024

2024-10-18T03:22:18Z

← Older revision		Revision as of 03:22, 18 October 2024
Line 8:		Line 8:

	Please note that sites hosted on `helioho.st` and `heliohost.us` domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.		Please note that sites hosted on `helioho.st` and `heliohost.us` domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.

			= Cloudflare =

			Please note that Cloudflare is not supported for `helioho.st` and `heliohost.us` domains.

	= Google Site Verification =		= Google Site Verification =

KazVee at 02:44, 4 October 2024

2024-10-04T02:44:56Z

← Older revision		Revision as of 02:44, 4 October 2024
Line 1:		Line 1:
	== Manage HelioHost DNS ==		= Manage HelioHost DNS =

	~~Currently, users cannot directly manage DNS records (~~A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on `helioho.st` and `heliohost.us` domains as well as user-supplied domains which are pointed to our nameservers (which are `ns1.heliohost.org` and `ns2.heliohost.org`) will require a support request for DNS modifications.		= Edit A, CNAME, TXT, and MX records =

	== Non-HelioHost IP Addresses / Non-HelioHost Email Services ==		Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on `helioho.st` and `heliohost.us` domains as well as user-supplied domains which are pointed to our nameservers (which are `ns1.heliohost.org` and `ns2.heliohost.org`) will require a [https://helionet.org/index/forum/45-customer-service/?do=add support request] for DNS modifications.

			= Non-HelioHost IP Addresses / Non-HelioHost Email Services =

	Please note that sites hosted on `helioho.st` and `heliohost.us` domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.		Please note that sites hosted on `helioho.st` and `heliohost.us` domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.

	== Google Site Verification ==		= Google Site Verification =

	Please refer to our [[:Google_Site_Verification\|Google Site Verification tutorial]] which explains how users can verify their own domains via [https://support.google.com/webmasters/answer/9008080?hl=en#html_verification HTML verification] without the need to contact an admin or use external DNS.		Please refer to our [[:Google_Site_Verification\|Google Site Verification tutorial]] which explains how users can verify their own domains via [https://support.google.com/webmasters/answer/9008080?hl=en#html_verification HTML verification] without the need to contact an admin or use external DNS.

	== Requesting DNS Record Changes ==		= Requesting DNS Record Changes =

	To add or edit a zone record, please submit a request containing '''your account username''', '''your domain''', and the '''DNS record(s) to add''' in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum].		To add or edit a zone record, please submit a request containing '''your account username''', '''your domain''', and the '''DNS record(s) to add''' in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum].

	== Public Availability of DNS Records ==		= Public Availability of DNS Records =

	Please note that DNS records are publicly accessible by anyone once they are published. This means that any information included in the DNS records, such as IP addresses or other data, will be publicly visible and can be accessed by anyone on the internet. Therefore, there is no need to request to send them privately to an admin.		Please note that DNS records are publicly accessible by anyone once they are published. This means that any information included in the DNS records, such as IP addresses or other data, will be publicly visible and can be accessed by anyone on the internet. Therefore, there is no need to request to send them privately to an admin.

	== User Management of Zone Records ==		= User Management of Zone Records =

	Plesk cannot currently communicate with the DNS system used for HelioHost domains, so the zone editing functionality has been removed from Plesk user options.		Plesk cannot currently communicate with the DNS system used for HelioHost domains, so the zone editing functionality has been removed from Plesk user options.

KazVee: Created page with "== Manage HelioHost DNS == Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on `helioho.st` and `heliohost.us` domains as well as user-supplied domains which are pointed to our nameservers (which are `ns1.heliohost.org` and `ns2.heliohost.org`) will require a support request for DNS modifications. == Non-HelioHost IP Addresses / Non-HelioHost Email Services == Please note th..."

2024-10-03T22:17:40Z

Created page with "== Manage HelioHost DNS == Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on `helioho.st` and `heliohost.us` domains as well as user-supplied domains which are pointed to our nameservers (which are `ns1.heliohost.org` and `ns2.heliohost.org`) will require a support request for DNS modifications. == Non-HelioHost IP Addresses / Non-HelioHost Email Services == Please note th..."

New page

== Manage HelioHost DNS ==

Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on `helioho.st` and `heliohost.us` domains as well as user-supplied domains which are pointed to our nameservers (which are `ns1.heliohost.org` and `ns2.heliohost.org`) will require a support request for DNS modifications.

== Non-HelioHost IP Addresses / Non-HelioHost Email Services ==

Please note that sites hosted on `helioho.st` and `heliohost.us` domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.

== Google Site Verification ==

Please refer to our [[:Google_Site_Verification|Google Site Verification tutorial]] which explains how users can verify their own domains via [https://support.google.com/webmasters/answer/9008080?hl=en#html_verification HTML verification] without the need to contact an admin or use external DNS.

== Requesting DNS Record Changes ==

To add or edit a zone record, please submit a request containing '''your account username''', '''your domain''', and the '''DNS record(s) to add''' in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum].

== Public Availability of DNS Records ==

Please note that DNS records are publicly accessible by anyone once they are published. This means that any information included in the DNS records, such as IP addresses or other data, will be publicly visible and can be accessed by anyone on the internet. Therefore, there is no need to request to send them privately to an admin.

== User Management of Zone Records ==

Plesk cannot currently communicate with the DNS system used for HelioHost domains, so the zone editing functionality has been removed from Plesk user options.

Plesk does not offer a product for running DNS on a separate server from the one hosting the websites. Running DNS on the same server would cause memory and performance issues for our users.

While we aim to develop a way for Plesk and the DNS system to communicate, there is no estimated timeframe for when this functionality might be implemented, as there are many higher-priority projects to complete first.

If this functionality is implemented, an update will be announced in the HelioNet [https://helionet.org/index/forum/1-news/ News] section, as well as elsewhere on our site and our social media.

← Older revision		Revision as of 17:15, 17 January 2025
Line 1:		Line 1:
	= Manage HelioHost DNS =		== Manage HelioHost DNS ==

	= Edit A, CNAME, TXT, and MX records =		== Edit A, CNAME, TXT, and MX records ==

	Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on 'helioho.st' and 'heliohost.us' domains as well as user-supplied domains which are pointed to our nameservers (which are 'ns1.heliohost.org' and 'ns2.heliohost.org') will require a [https://helionet.org/index/forum/45-customer-service/?do=add support request] for DNS modifications.		Currently, users cannot directly manage DNS records (A, CNAME, TXT, and MX) for sites using HelioHost nameservers. This means that sites hosted on 'helioho.st' and 'heliohost.us' domains as well as user-supplied domains which are pointed to our nameservers (which are 'ns1.heliohost.org' and 'ns2.heliohost.org') will require a [https://helionet.org/index/forum/45-customer-service/?do==add support request] for DNS modifications.

	= Non-HelioHost IP Addresses / Non-HelioHost Email Services =		== Non-HelioHost IP Addresses / Non-HelioHost Email Services ==

	Please note that sites hosted on 'helioho.st' and 'heliohost.us' domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.		Please note that sites hosted on 'helioho.st' and 'heliohost.us' domains cannot be pointed at non-HelioHost IP addresses or used with non-HelioHost email services. This is to prevent our domains being flagged should a malicious user attempt to host phishing sites or send spam using an external server.

	= Cloudflare =		== Cloudflare ==

	Please note that Cloudflare is not supported for 'helioho.st' and 'heliohost.us' domains.		Please note that Cloudflare is not supported for 'helioho.st' and 'heliohost.us' domains.

	= Google Site Verification =		== Google Site Verification ==

	Please refer to our [[:Google_Site_Verification\|Google Site Verification tutorial]] which explains how users can verify their own domains via [https://support.google.com/webmasters/answer/9008080?hl=en#html_verification HTML verification] without the need to contact an admin or use external DNS.		Please refer to our [[:Google_Site_Verification\|Google Site Verification tutorial]] which explains how users can verify their own domains via [https://support.google.com/webmasters/answer/9008080?hl==en#html_verification HTML verification] without the need to contact an admin or use external DNS.

	= Requesting DNS Record Changes =		== Requesting DNS Record Changes ==

	To add or edit a zone record, please submit a request containing '''your account username''', '''your domain''', and the '''DNS record(s) to add''' in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum].		To add or edit a zone record, please submit a request containing '''your account username''', '''your domain''', and the '''DNS record(s) to add''' in the [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum].

	= Public Availability of DNS Records =		== Public Availability of DNS Records ==

	Please note that DNS records are publicly accessible by anyone once they are published. This means that any information included in the DNS records, such as IP addresses or other data, will be publicly visible and can be accessed by anyone on the internet. Therefore, there is no need to request to send them privately to an admin.		Please note that DNS records are publicly accessible by anyone once they are published. This means that any information included in the DNS records, such as IP addresses or other data, will be publicly visible and can be accessed by anyone on the internet. Therefore, there is no need to request to send them privately to an admin.

	= User Management of Zone Records =		== User Management of Zone Records ==

	Plesk cannot currently communicate with the DNS system used for HelioHost domains, so the zone editing functionality has been removed from Plesk user options.		Plesk cannot currently communicate with the DNS system used for HelioHost domains, so the zone editing functionality has been removed from Plesk user options.