Custom Error Pages - Revision history

KazVee: Add Tutorials category tag to the page

2025-07-13T03:41:24Z

Add Tutorials category tag to the page

← Older revision		Revision as of 03:41, 13 July 2025
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	# Your '''domain website address'''		# Your '''domain website address'''
	# Any '''error message(s)''' encountered		# Any '''error message(s)''' encountered

			[[Category:Tutorials]]

KazVee: Fix header

2025-06-30T23:51:14Z

Fix header

← Older revision		Revision as of 23:51, 30 June 2025
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	[[File:custom_error_docs_5.png]]		[[File:custom_error_docs_5.png]]

	== Timeframe for Custom Error Documents Setting to Become Active == ==		== Timeframe for Custom Error Documents Setting to Become Active ==

	{{Info\|		{{Info\|

KazVee: Update the Further Support section as Error Logs are unlikely to help for troubleshooting Custom Error Pages

2025-06-30T23:50:44Z

Update the Further Support section as Error Logs are unlikely to help for troubleshooting Custom Error Pages

← Older revision		Revision as of 23:50, 30 June 2025
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	== Further Support ==		== Further Support ==

	If you get stuck after following the instructions above, please go back and check all of your steps again. If you can't figure out what is wrong~~, please check your account [[:View_Error_Logs \| error logs]], since these will often provide information that can help. If you're still not sure how to resolve the problem~~, please post a topic in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum]. Please make sure you provide:		If you get stuck after following the instructions above, please go back and check all of your steps again. If you can't figure out what is wrong, please post a topic in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum]. Please make sure you provide:

	# Your '''username'''		# Your '''username'''
	# Your '''domain website address'''		# Your '''domain website address'''
	# Any '''error message(s)''' encountered		# Any '''error message(s)''' encountered

KazVee: Add new Custom_Error_Pages tutorial page

2025-06-30T23:49:03Z

Add new Custom_Error_Pages tutorial page

New page

== Creating Custom Error Pages ==

This page will guide you through enabling Custom Error Pages inside Plesk

== Ensure Proxy Mode is On ==

Inside Plesk, navigate to:

'''Websites & Domains > Hosting & DNS tab > Apage & nginx button > make sure Proxy Mode is selected > click on the OK button'''

[[File:custom_error_docs_1.png]]

[[File:custom_error_docs_2.png]]

== Enable Custom Error Documents ==

Inside Plesk, navigate to:

'''Websites & Domains > Hosting & DNS tab > Hosting button > scroll down to Web scripting section > make sure Custom error documents is selected > click on the Save button'''

[[File:custom_error_docs_3.png]]

[[File:custom_error_docs_4.png]]

== Edit Error Document Files ==

Inside Plesk, navigate to:

'''Files > Home directory > error_docs > Edit your files as needed'''

[[File:custom_error_docs_5.png]]

== Timeframe for Custom Error Documents Setting to Become Active == ==

{{Info|
Once you enable the Custom Error Documents setting, it can take '''up to 2 hours''' to go into effect, as this change requires an Apache restart. File changes may not take effect until then. After the restart, changes to your custom error document files should appear quickly once saved.

If it's been longer than '''a full 2 hours''', please make sure to [[:Clear_Your_Cache|clear your web browser cache]].
}}

== Further Support ==

If you get stuck after following the instructions above, please go back and check all of your steps again. If you can't figure out what is wrong, please check your account [[:View_Error_Logs | error logs]], since these will often provide information that can help. If you're still not sure how to resolve the problem, please post a topic in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum]. Please make sure you provide:

# Your '''username'''
# Your '''domain website address'''
# Any '''error message(s)''' encountered