Addon Domains - Revision history

Krydos: /* Addon Domains */ Changed order to standardized best plan > lesser plan > lesser plan. Removed extra ) and extra space.

2026-01-29T19:44:59Z

Addon Domains: Changed order to standardized best plan > lesser plan > lesser plan. Removed extra ) and extra space.

← Older revision		Revision as of 19:44, 29 January 2026
Line 1:		Line 1:
	== Addon Domains ==		== Addon Domains ==

	HelioHost accounts on [[:Tommy]] can have up to 10 domains in total, and [[:Johnny]] can have up to 5 domains in total. This includes addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains))]] ~~for free. [[:Morty]] accounts can have up to 15 domains total, but if you need more than 15 domains on Morty, you can create additional Morty accounts~~.		HelioHost accounts on the [[:Morty]] plan can have up to 15 domains total, but if you need more than 15 domains, you can create additional Morty accounts. Users on [[:Tommy]] can have up to 10 domains in total, and on [[:Johnny]] you can have up to 5 domains in total. This includes addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains)]].

	Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].		Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].

NotJohnnyTamale: /* Addon Domains */

2026-01-29T04:42:05Z

Addon Domains

← Older revision		Revision as of 04:42, 29 January 2026
Line 1:		Line 1:
	== Addon Domains ==		== Addon Domains ==

	HelioHost accounts on [[:Tommy]] and [[:Johnny]] can have up to 10 domains in total ~~(including~~ addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains))]] for free. [[:Morty]] accounts can ~~also~~ have up to 10 domains total, but if you need more than 10 domains on Morty, you can create additional Morty accounts.		HelioHost accounts on [[:Tommy]] can have up to 10 domains in total, and [[:Johnny]] can have up to 5 domains in total. This includes addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains))]] for free. [[:Morty]] accounts can have up to 15 domains total, but if you need more than 15 domains on Morty, you can create additional Morty accounts.

	Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].		Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].

KazVee: Update domain limits to note 10 max on Tommy and Johnny, also 10 max per Morty account with the option to have multiple Morty accounts

2025-11-22T00:53:02Z

Update domain limits to note 10 max on Tommy and Johnny, also 10 max per Morty account with the option to have multiple Morty accounts

← Older revision		Revision as of 00:53, 22 November 2025
Line 1:		Line 1:
	== Addon Domains ==		== Addon Domains ==

	~~Each~~ HelioHost ~~account~~ can have up to 10 domains in total (including addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains)]], for free. If you need more than 10 domains, ~~they~~ can ~~be added for a donation~~.		HelioHost accounts on [[:Tommy]] and [[:Johnny]] can have up to 10 domains in total (including addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains))]] for free. [[:Morty]] accounts can also have up to 10 domains total, but if you need more than 10 domains on Morty, you can create additional Morty accounts.

	Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].		Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].

KazVee: Add new section explaining where to find the addon domain files with screenshot

2025-09-21T15:31:50Z

Add new section explaining where to find the addon domain files with screenshot

← Older revision		Revision as of 15:31, 21 September 2025
Line 19:		Line 19:
	#* If you've purchased a custom domain, specify the TLD (such as '''.com''', '''.net''', etc.)		#* If you've purchased a custom domain, specify the TLD (such as '''.com''', '''.net''', etc.)

	~~By default~~ the addon domain ~~will be located~~ in your home ~~folder~~ with a name ~~that matches~~ the domain ~~you requested~~. For ~~instance~~, if ~~you requested the~~ domain '~~mydomain~~.helioho.st' ~~then the default~~ folder ~~would be '/mydomain~~.~~helioho~~.~~st/'~~		== Where are the Addon Domain Files? ==

			Addon domains don't use an httpdocs folder. Instead, each addon domain gets its own folder in your home directory with the same name as the addon domain. For example, if your addon domain is 'addondomain.helioho.st', visitors will see whatever files you upload to that folder.

			[[File:addon_domain_files_folder.png]]

	== Custom Addon Domains ==		== Custom Addon Domains ==

KazVee: Fix code sections to restore single "=" where they should be

2025-01-22T05:32:11Z

Fix code sections to restore single "=" where they should be

← Older revision		Revision as of 05:32, 22 January 2025
Line 13:		Line 13:
	== How can I create an Addon Domain? ==		== How can I create an Addon Domain? ==

	To create an addon domain, submit a request in the [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum] and provide the following information:		To create an addon domain, submit a request in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and provide the following information:
	# Your hosting account '''username'''		# Your hosting account '''username'''
	# The '''full addon domain''' name you want, '''including the top-level domain (TLD)''':		# The '''full addon domain''' name you want, '''including the top-level domain (TLD)''':
Line 50:		Line 50:
	As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}		As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}

	To request deletion of an addon domain, create a post in the [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum] and provide the following information:		To request deletion of an addon domain, create a post in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and provide the following information:
	# Your hosting account '''username'''		# Your hosting account '''username'''
	# The '''addon domain''' you want deleted		# The '''addon domain''' you want deleted

KazVee: Update to use H2 headers for better readability

2025-01-17T16:57:16Z

Update to use H2 headers for better readability

← Older revision		Revision as of 16:57, 17 January 2025
Line 1:		Line 1:
	= Addon Domains =		== Addon Domains ==

	Each HelioHost account can have up to 10 domains in total (including addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains)]], for free. If you need more than 10 domains, they can be added for a donation.		Each HelioHost account can have up to 10 domains in total (including addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains)]], for free. If you need more than 10 domains, they can be added for a donation.
Line 7:		Line 7:
	In the meantime, HelioHost staff will be happy to help you manage your addon domains.		In the meantime, HelioHost staff will be happy to help you manage your addon domains.

	= What is an Addon Domain? =		== What is an Addon Domain? ==

	An addon domain is a domain which reflects the contents of a folder in your Plesk File Manager.		An addon domain is a domain which reflects the contents of a folder in your Plesk File Manager.

	= How can I create an Addon Domain? =		== How can I create an Addon Domain? ==

	To create an addon domain, submit a request in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and provide the following information:		To create an addon domain, submit a request in the [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum] and provide the following information:
	# Your hosting account '''username'''		# Your hosting account '''username'''
	# The '''full addon domain''' name you want, '''including the top-level domain (TLD)''':		# The '''full addon domain''' name you want, '''including the top-level domain (TLD)''':
Line 21:		Line 21:
	By default the addon domain will be located in your home folder with a name that matches the domain you requested. For instance, if you requested the domain 'mydomain.helioho.st' then the default folder would be '/mydomain.helioho.st/'		By default the addon domain will be located in your home folder with a name that matches the domain you requested. For instance, if you requested the domain 'mydomain.helioho.st' then the default folder would be '/mydomain.helioho.st/'

	= Custom Addon Domains =		== Custom Addon Domains ==

	= Nameservers =		== Nameservers ==

	You will need to point your custom domain to the following nameservers:		You will need to point your custom domain to the following nameservers:
Line 30:		Line 30:
	* ns2.heliohost.org		* ns2.heliohost.org

	= DNS Records =		== DNS Records ==

	If you prefer to add A records (IPv4) or AAAA records (IPv6) to your custom domain registrar's dashboard instead of nameservers, look up the IP addresses for your server by using the steps below:		If you prefer to add A records (IPv4) or AAAA records (IPv6) to your custom domain registrar's dashboard instead of nameservers, look up the IP addresses for your server by using the steps below:
Line 36:		Line 36:
	'''Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.'''		'''Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.'''

	= What do I do now? =		== What do I do now? ==

	{{Info\|Whether you are using one of HelioHost's domains or a custom domain, you will need to wait '''up to 2 hours''' for your addon domain to become fully active. If after an entire 2 hours, you still see a message saying 'HelioHost Account Queued', please [[:Clear_Your_Cache\|clear your web browser cache]].}}		{{Info\|Whether you are using one of HelioHost's domains or a custom domain, you will need to wait '''up to 2 hours''' for your addon domain to become fully active. If after an entire 2 hours, you still see a message saying 'HelioHost Account Queued', please [[:Clear_Your_Cache\|clear your web browser cache]].}}

	= Checking Custom Domain DNS =		== Checking Custom Domain DNS ==

	Full DNS propagation can take up to 24 - 48 hours globally in some cases. To check that your DNS is properly configured, go to [https://dnschecker.org/ dnschecker.org]. Select the type of record you want to check (NS record, A record, or AAAA record), and type in your custom domain.		Full DNS propagation can take up to 24 - 48 hours globally in some cases. To check that your DNS is properly configured, go to [https://dnschecker.org/ dnschecker.org]. Select the type of record you want to check (NS record, A record, or AAAA record), and type in your custom domain.

	= How can I delete an Addon Domain? =		== How can I delete an Addon Domain? ==

	{{Danger\|Deleting your addon domain will delete all the files associated with it, so we strongly recommend you [[:Account_Backups#Making_Your_Own_Manual_Account_Backup\|create an account backup]] before requesting to delete an addon domain.		{{Danger\|Deleting your addon domain will delete all the files associated with it, so we strongly recommend you [[:Account_Backups#Making_Your_Own_Manual_Account_Backup\|create an account backup]] before requesting to delete an addon domain.
Line 50:		Line 50:
	As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}		As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}

	To request deletion of an addon domain, create a post in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and provide the following information:		To request deletion of an addon domain, create a post in the [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum] and provide the following information:
	# Your hosting account '''username'''		# Your hosting account '''username'''
	# The '''addon domain''' you want deleted		# The '''addon domain''' you want deleted

KazVee: Improve header structure in Addon Domain deletion section

2024-12-16T15:43:18Z

Improve header structure in Addon Domain deletion section

← Older revision		Revision as of 15:43, 16 December 2024
Line 44:		Line 44:
	Full DNS propagation can take up to 24 - 48 hours globally in some cases. To check that your DNS is properly configured, go to [https://dnschecker.org/ dnschecker.org]. Select the type of record you want to check (NS record, A record, or AAAA record), and type in your custom domain.		Full DNS propagation can take up to 24 - 48 hours globally in some cases. To check that your DNS is properly configured, go to [https://dnschecker.org/ dnschecker.org]. Select the type of record you want to check (NS record, A record, or AAAA record), and type in your custom domain.

	= ~~Deleting~~ Addon ~~Domains =~~		= How can I delete an Addon Domain? =

	~~= Backup Your Account~~ =

	{{Danger\|Deleting your addon domain will delete all the files associated with it, so we strongly recommend you [[:Account_Backups#Making_Your_Own_Manual_Account_Backup\|create an account backup]] before requesting to delete an addon domain.		{{Danger\|Deleting your addon domain will delete all the files associated with it, so we strongly recommend you [[:Account_Backups#Making_Your_Own_Manual_Account_Backup\|create an account backup]] before requesting to delete an addon domain.

	As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}		As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}

	~~= How can I delete an Addon Domain? =~~

	To request deletion of an addon domain, create a post in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and provide the following information:		To request deletion of an addon domain, create a post in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum] and provide the following information:
	# Your hosting account '''username'''		# Your hosting account '''username'''
	# The '''addon domain''' you want deleted		# The '''addon domain''' you want deleted

KazVee: Make language clearer for Deleting Addon Domain section & data loss

2024-12-16T15:40:59Z

Make language clearer for Deleting Addon Domain section & data loss

← Older revision		Revision as of 15:40, 16 December 2024
Line 48:		Line 48:
	= Backup Your Account =		= Backup Your Account =

	{{~~Caution~~\|~~There is a risk of data loss when~~ addon ~~domains are deleted. We~~ strongly recommend you [[:Account_Backups#Making_Your_Own_Manual_Account_Backup\|create an account backup]] before requesting to delete an addon domain. As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}		{{Danger\|Deleting your addon domain will delete all the files associated with it, so we strongly recommend you [[:Account_Backups#Making_Your_Own_Manual_Account_Backup\|create an account backup]] before requesting to delete an addon domain.

			As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.}}

	= How can I delete an Addon Domain? =		= How can I delete an Addon Domain? =

KazVee: Update link for Parked (Alias) Domains page

2024-12-16T04:20:14Z

Update link for Parked (Alias) Domains page

← Older revision		Revision as of 04:20, 16 December 2024
Line 1:		Line 1:
	= Addon Domains =		= Addon Domains =

	Each HelioHost account can have up to 10 domains in total (including addon domains, [[:Subdomains\|subdomains]], and [[:~~Parked_Alias_Domains~~\|aliases (parked domains)]], for free. If you need more than 10 domains, they can be added for a donation.		Each HelioHost account can have up to 10 domains in total (including addon domains, [[:Subdomains\|subdomains]], and [[:Parked_(Alias)_Domains\|aliases (parked domains)]], for free. If you need more than 10 domains, they can be added for a donation.

	Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].		Users cannot yet manage domains on their account themselves. We plan to add this feature in the future, but [[:ETA\|there is no ETA for when it may be implemented]].

KazVee: Fix link for dnschecker.org

2024-12-16T03:47:13Z

Fix link for dnschecker.org

← Older revision		Revision as of 03:47, 16 December 2024
Line 42:		Line 42:
	= Checking Custom Domain DNS =		= Checking Custom Domain DNS =

	Full DNS propagation can take up to 24 - 48 hours globally in some cases. To check that your DNS is properly configured, go to [https://dnschecker.org~~/\|https:/~~/dnschecker.org]. Select the type of record you want to check (NS record, A record, or AAAA record), and type in your custom domain.		Full DNS propagation can take up to 24 - 48 hours globally in some cases. To check that your DNS is properly configured, go to [https://dnschecker.org/ dnschecker.org]. Select the type of record you want to check (NS record, A record, or AAAA record), and type in your custom domain.

	= Deleting Addon Domains =		= Deleting Addon Domains =