Account Backups - Revision history

KazVee: Add Tutorials category tag to the page

2025-07-13T03:40:19Z

Add Tutorials category tag to the page

← Older revision		Revision as of 03:40, 13 July 2025
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	Sections of this tutorial have been adapted from posts about [https://helionet.org/index/topic/58777-solved-suspended-account/#comment-260423 extracting Plesk backup files] and [https://helionet.org/index/topic/61744-solved-unable-to-restore-backup-in-plesk/#comment-275392 repairing a damaged backup file] on the HelioNet forum.		Sections of this tutorial have been adapted from posts about [https://helionet.org/index/topic/58777-solved-suspended-account/#comment-260423 extracting Plesk backup files] and [https://helionet.org/index/topic/61744-solved-unable-to-restore-backup-in-plesk/#comment-275392 repairing a damaged backup file] on the HelioNet forum.

			[[Category:Tutorials]]

KazVee: Add link to 'How to Extract Your Account Data from the Backup File' section

2025-04-26T15:36:17Z

Add link to 'How to Extract Your Account Data from the Backup File' section

← Older revision		Revision as of 15:36, 26 April 2025
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	Backups '''cannot''' be restored directly in Plesk using the 'Restore' button.		Backups '''cannot''' be restored directly in Plesk using the 'Restore' button.

	To restore a backup, you must first extract the backup file on your local machine, then upload the specific parts you need.		To restore a backup, you must first [[:#How_to_Extract_Your_Account_Data_from_the_Backup_File \| extract the backup file]] on your local machine, then upload the specific parts you need.

	== Repairing Damaged Backup Files ==		== Repairing Damaged Backup Files ==

KazVee: Add 'Limiting the Number of Backups Stored in Plesk' header section, add warning to download backup files before account reset, add code blocks, and add cross-links

2025-04-05T16:43:32Z

Add 'Limiting the Number of Backups Stored in Plesk' header section, add warning to download backup files before account reset, add code blocks, and add cross-links

← Older revision		Revision as of 16:43, 5 April 2025
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	* Navigate to the directory containing your backup file named 'pleskbackup-YourAccountUsername.tar'		* Navigate to the directory containing your backup file named 'pleskbackup-YourAccountUsername.tar'
	* Install the 'zstd' package with the 'sudo apt install zstd' command		* Install the 'zstd' package with the <code>sudo apt install zstd</code> command
	* Untar the downloaded file with the 'tar -xvf pleskbackup-YourAccountUsername.tar' command		* Untar the downloaded file with the <code>tar -xvf pleskbackup-YourAccountUsername.tar</code> command
	* You should see a list of filenames similar to the below:		* You should see a list of filenames similar to the below:

Line 53:		Line 53:
	* Navigate to the 'domains' directory		* Navigate to the 'domains' directory
	* Navigate to the 'YourAccountUsername.helioho.st' directory		* Navigate to the 'YourAccountUsername.helioho.st' directory
	* Extract your data from the 'backup_user-data_##########.tzst' file with the 'unzstd backup_user-data_##########.tzst' command		* Extract your data from the 'backup_user-data_##########.tzst' file with the <code>unzstd backup_user-data_##########.tzst</code> command
	* Your data will then be extracted to a '.tar' file called 'backup_user-data_##########.tar'		* Your data will then be extracted to a '.tar' file called 'backup_user-data_##########.tar'
	* Untar the file with the 'tar -xvf backup_user-data_##########.tar' command		* Untar the file with the <code>tar -xvf backup_user-data_##########.tar</code> command
	* You should see a list of your site files and directories. For example:		* You should see a list of your site files and directories. For example:

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	We strongly recommend that you '''back up your data regularly by downloading it to your local device''' and store it in a safe place.		We strongly recommend that you '''back up your data regularly by downloading it to your local device''' and store it in a safe place.

	If the only place you keep your backups is inside Plesk, '''you risk data loss''' in the rare event of an issue with your hosting account.}}		If the only place you keep your backups is inside Plesk, '''you risk data loss''' in the rare event of an issue with your hosting account.

	Backups created through Plesk count towards your 1000 MB account storage limit. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we strongly recommend '''regularly downloading your backups''' and deleting the older ones to free up space inside your Plesk account.		If you [[:FAQ#How_do_I_reset_my_hosting_account_to_start_fresh? \| request an account reset]] and did not first '''download your backup''' from Plesk, the backup files will be deleted, along with everything else on your account, as part of the account reset process.}}

			Backups created through Plesk count towards your [[Storage \| 1000 MB account storage limit]]. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we strongly recommend '''regularly downloading your backups''' and deleting the older ones to free up space inside your Plesk account.

	If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 7000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.		If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 7000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.
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	After clicking the 'Schedule' button, adjust the settings as needed.		After clicking the 'Schedule' button, adjust the settings as needed.

			== Limiting the Number of Backups Stored in Plesk ==

	Backup files count towards your 1000 MB account storage limit, so we recommend filling in the 'Maximum number of full backup files to store' field to a number that makes sense for the total filesize of your account. Otherwise if you leave this field blank, backup files will pile up and increase your file storage unnecessarily, leaving you at risk of [[:Suspension_Policy\|account suspension for exceeding your disk quota]].		Backup files count towards your 1000 MB account storage limit, so we recommend filling in the 'Maximum number of full backup files to store' field to a number that makes sense for the total filesize of your account. Otherwise if you leave this field blank, backup files will pile up and increase your file storage unnecessarily, leaving you at risk of [[:Suspension_Policy\|account suspension for exceeding your disk quota]].
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	== Further Support ==		== Further Support ==

	If you get stuck after following the instructions above, please go back and check all of your steps again. If you can't figure out what is wrong, please post a topic in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum]. Please make sure you provide ~~your~~ hosting account '''username''' ~~and details~~ of the problem, including what steps you have tried, and any '''error message(s)''' encountered.		If you get stuck after following the instructions above, please go back and check all of your steps again. If you can't figure out what is wrong, please post a topic in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum]. Please make sure you provide:
			# Your hosting account '''username'''
			# Details of the problem, including what steps you have tried, and any '''error message(s)''' encountered

	== References ==		== References ==

	Sections of this tutorial have been adapted from posts about [https://helionet.org/index/topic/58777-solved-suspended-account/#comment-260423 extracting Plesk backup files] and [https://helionet.org/index/topic/61744-solved-unable-to-restore-backup-in-plesk/#comment-275392 repairing a damaged backup file] on the HelioNet forum.		Sections of this tutorial have been adapted from posts about [https://helionet.org/index/topic/58777-solved-suspended-account/#comment-260423 extracting Plesk backup files] and [https://helionet.org/index/topic/61744-solved-unable-to-restore-backup-in-plesk/#comment-275392 repairing a damaged backup file] on the HelioNet forum.

KazVee: Update maximum shared hosting storage to 7000 MB

2025-02-05T15:04:36Z

Update maximum shared hosting storage to 7000 MB

← Older revision		Revision as of 15:04, 5 February 2025
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	Backups created through Plesk count towards your 1000 MB account storage limit. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we strongly recommend '''regularly downloading your backups''' and deleting the older ones to free up space inside your Plesk account.		Backups created through Plesk count towards your 1000 MB account storage limit. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we strongly recommend '''regularly downloading your backups''' and deleting the older ones to free up space inside your Plesk account.

	If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of ~~6000~~ MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.		If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 7000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.

	Follow the navigation steps below to make a backup of your hosting account inside Plesk. '''The backup file should then be downloaded to your local computer and kept in a safe place.'''		Follow the navigation steps below to make a backup of your hosting account inside Plesk. '''The backup file should then be downloaded to your local computer and kept in a safe place.'''
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	'''The backup files should be downloaded regularly to your local computer and kept in a safe place.'''		'''The backup files should be downloaded regularly to your local computer and kept in a safe place.'''

	If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of ~~6000~~ MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS Plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.		If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 7000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS Plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.

	[[File:plesk-max-number-of-backups.png]]		[[File:plesk-max-number-of-backups.png]]

KazVee: Fix code sections to restore single "=" where they should be

2025-01-22T06:49:50Z

Fix code sections to restore single "=" where they should be

KazVee: Remove backticks as they don't render properly

2025-01-21T23:49:26Z

Remove backticks as they don't render properly

← Older revision		Revision as of 23:49, 21 January 2025
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	* Extract your data from the 'backup_user-data_====================.tzst' file with the 'unzstd backup_user-data_====================.tzst' command		* Extract your data from the 'backup_user-data_====================.tzst' file with the 'unzstd backup_user-data_====================.tzst' command
	* Your data will then be extracted to a '.tar' file called 'backup_user-data_====================.tar'		* Your data will then be extracted to a '.tar' file called 'backup_user-data_====================.tar'
	* Untar the file with the `tar -xvf backup_user-data_##########.tar` command		* Untar the file with the 'tar -xvf backup_user-data_##########.tar' command
	* You should see a list of your site files and directories. For example:		* You should see a list of your site files and directories. For example:

KazVee: Update to use H2 headers for better readability

2025-01-17T17:11:41Z

Update to use H2 headers for better readability

Show changes

KazVee: Add emphasis to download backup files to local machine

2024-12-23T15:44:38Z

Add emphasis to download backup files to local machine

← Older revision		Revision as of 15:44, 23 December 2024
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	= Making Your Own Manual Account Backup =		= Making Your Own Manual Account Backup =

	As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data~~. We strongly recommend you backup your data regularly and keep it in a safe place~~.		{{Danger\|As mentioned in our [[:Terms\|Terms of Service]], it is not HelioHost's responsibility to keep backups of your data.

	~~{{Info\|~~		We strongly recommend that you '''back up your data regularly by downloading it to your local device''' and store it in a safe place.
	Backups created through Plesk count towards your 1000 MB account storage limit. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we recommend regularly downloading and deleting older ~~backups~~.
			If the only place you keep your backups is inside Plesk, '''you risk data loss''' in the rare event of an issue with your hosting account.}}

			Backups created through Plesk count towards your 1000 MB account storage limit. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we strongly recommend '''regularly downloading your backups''' and deleting the older ones to free up space inside your Plesk account.

	If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 6000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.		If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 6000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.
	}}

	Follow the navigation steps below to make a backup of your hosting account inside Plesk:		Follow the navigation steps below to make a backup of your hosting account inside Plesk. '''The backup file should then be downloaded to your local computer and kept in a safe place.'''

	'''Login > Plesk > Websites & Domains > [ domain ] > Backup & Restore'''		'''Login > Plesk > Websites & Domains > [ domain ] > Backup & Restore'''
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	= Downloading a Local Copy of Your Backup =		= Downloading a Local Copy of Your Backup =

	Once the backup process finishes, ~~click~~ on the green arrow icon to download the backup file to your ~~local computer:~~		Once the backup process finishes, '''download the backup file to your local computer''' by clicking on the green arrow icon.

			'''Failing to download a copy of the backup could result in data loss or file corruption in the rare event of an issue with your hosting account.'''

	[[File:plesk-download-backup-file.png]]		[[File:plesk-download-backup-file.png]]
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	Backup files count towards your 1000 MB account storage limit, so we recommend filling in the 'Maximum number of full backup files to store' field to a number that makes sense for the total filesize of your account. Otherwise if you leave this field blank, backup files will pile up and increase your file storage unnecessarily, leaving you at risk of [[:Suspension_Policy\|account suspension for exceeding your disk quota]].		Backup files count towards your 1000 MB account storage limit, so we recommend filling in the 'Maximum number of full backup files to store' field to a number that makes sense for the total filesize of your account. Otherwise if you leave this field blank, backup files will pile up and increase your file storage unnecessarily, leaving you at risk of [[:Suspension_Policy\|account suspension for exceeding your disk quota]].

	If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 6000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS Plans] with space ranging from 50 GB to 300 GB.		'''The backup files should be downloaded regularly to your local computer and kept in a safe place.'''

			If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 6000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS Plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.

	[[File:plesk-max-number-of-backups.png]]		[[File:plesk-max-number-of-backups.png]]

KazVee: Remove timestamp from example filename

2024-11-16T01:23:39Z

Remove timestamp from example filename

← Older revision		Revision as of 01:23, 16 November 2024
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	* Extract your data from the 'backup_user-data_==========.tzst' file with the 'unzstd backup_user-data_==========.tzst' command		* Extract your data from the 'backup_user-data_==========.tzst' file with the 'unzstd backup_user-data_==========.tzst' command
	* Your data will then be extracted to a '.tar' file called 'backup_user-data_==========.tar'		* Your data will then be extracted to a '.tar' file called 'backup_user-data_==========.tar'
	* Untar the file with the 'tar -xvf backup_user-~~data_2408272149~~.tar' command		* Untar the file with the `tar -xvf backup_user-data_##########.tar` command
	* You should see a list of your site files and directories. For example:		* You should see a list of your site files and directories. For example:

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	Backups created through Plesk count towards your 1000 MB account storage limit. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we recommend regularly downloading and deleting older backups.		Backups created through Plesk count towards your 1000 MB account storage limit. To avoid [[:Suspension_Policy#Account_Storage_Limits\|account suspension for exceeding your disk quota]], we recommend regularly downloading and deleting older backups.

	If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 6000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, ~~with~~ a 10% discount when you pay for 6 months upfront.		If you need more space, you can [[:Donations_for_Increased_Storage\|donate to increase your account storage]] from 1000 MB up to a maximum of 6000 MB total. For even more storage, we offer [https://heliohost.org/vps/ VPS plans] with space ranging from 50 GB to 300 GB, and a 10% discount when you pay for 6 months upfront.
	}}		}}

KazVee at 03:14, 1 November 2024

2024-11-01T03:14:01Z

Show changes

← Older revision		Revision as of 06:49, 22 January 2025
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	If the HelioHost team made a backup of your hosting account data, you can retrieve it by visiting [https://heliohost.org/backup/ heliohost.org/backup] and following the instructions on the page to download the file.		If the HelioHost team made a backup of your hosting account data, you can retrieve it by visiting [https://heliohost.org/backup/ heliohost.org/backup] and following the instructions on the page to download the file.

	Inside the downloaded backup file, there will be a large file named 'backup_user-data_~~====================~~.tzst' which contains all your files.		Inside the downloaded backup file, there will be a large file named 'backup_user-data_##########.tzst' which contains all your files.

	The file will be in a format called 'Z-standard' and will need to be extracted.		The file will be in a format called 'Z-standard' and will need to be extracted.
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	<pre>		<pre>
	domains/YourAccountUsername.helioho.st/backup_user-data_~~====================~~.tzst <--- Your account data		domains/YourAccountUsername.helioho.st/backup_user-data_##########.tzst <--- Your account data
	domains/YourAccountUsername.helioho.st/backup_apache-files_~~====================~~.tzst		domains/YourAccountUsername.helioho.st/backup_apache-files_##########.tzst
	domains/YourAccountUsername.helioho.st/backup_pd_~~====================~~.tzst		domains/YourAccountUsername.helioho.st/backup_pd_##########.tzst
	domains/YourAccountUsername.helioho.st/backup_conf_~~====================~~.tzst		domains/YourAccountUsername.helioho.st/backup_conf_##########.tzst
	domains/YourAccountUsername.helioho.st/backup_logs_~~====================~~.tzst		domains/YourAccountUsername.helioho.st/backup_logs_##########.tzst
	domains/YourAccountUsername.helioho.st/backup_statistics_~~====================~~.tzst		domains/YourAccountUsername.helioho.st/backup_statistics_##########.tzst
	domains/YourAccountUsername.helioho.st/backup_domainmail_~~====================~~.tzst		domains/YourAccountUsername.helioho.st/backup_domainmail_##########.tzst
	backup_action-log_~~====================~~.tzst		backup_action-log_##########.tzst
	domains/YourAccountUsername.helioho.st/.discovered/backup_info_~~====================~~/props		domains/YourAccountUsername.helioho.st/.discovered/backup_info_##########/props
	domains/YourAccountUsername.helioho.st/.discovered/backup_info_~~====================~~/cid_user-data		domains/YourAccountUsername.helioho.st/.discovered/backup_info_##########/cid_user-data
	domains/YourAccountUsername.helioho.st/.discovered/backup_info_~~====================~~/cid_apache-files		domains/YourAccountUsername.helioho.st/.discovered/backup_info_##########/cid_apache-files
	domains/YourAccountUsername.helioho.st/.discovered/backup_info_~~====================~~/cid_domainmail_472		domains/YourAccountUsername.helioho.st/.discovered/backup_info_##########/cid_domainmail_472
	domains/YourAccountUsername.helioho.st/.discovered/backup_info_~~====================~~/status_OK		domains/YourAccountUsername.helioho.st/.discovered/backup_info_##########/status_OK
	domains/YourAccountUsername.helioho.st/.discovered/backup_info_~~====================~~/object_index		domains/YourAccountUsername.helioho.st/.discovered/backup_info_##########/object_index
	domains/YourAccountUsername.helioho.st/backup_info_~~====================~~.xml		domains/YourAccountUsername.helioho.st/backup_info_##########.xml
	.discovered/backup_info_~~====================~~/props		.discovered/backup_info_##########/props
	.discovered/backup_info_~~====================~~/status_OK		.discovered/backup_info_##########/status_OK
	.discovered/backup_info_~~====================~~/dumpresult_SUCCESS		.discovered/backup_info_##########/dumpresult_SUCCESS
	.discovered/backup_info_~~====================~~/object_index		.discovered/backup_info_##########/object_index
	.discovered/backup_info_~~====================~~/webcontent_index		.discovered/backup_info_##########/webcontent_index
	backup_info_~~====================~~.xml		backup_info_##########.xml
	dump-header		dump-header
	dump-index		dump-index
Line 50:		Line 50:

	* There will be several '.tzst' files inside that you can extract using the 'unzstd' command		* There will be several '.tzst' files inside that you can extract using the 'unzstd' command
	* Your account data is located at 'domains/YourAccountUsername.helioho.st/backup_user-data_~~====================~~.tzst'		* Your account data is located at 'domains/YourAccountUsername.helioho.st/backup_user-data_##########.tzst'
	* Navigate to the 'domains' directory		* Navigate to the 'domains' directory
	* Navigate to the 'YourAccountUsername.helioho.st' directory		* Navigate to the 'YourAccountUsername.helioho.st' directory
	* Extract your data from the 'backup_user-data_~~====================~~.tzst' file with the 'unzstd backup_user-data_~~====================~~.tzst' command		* Extract your data from the 'backup_user-data_##########.tzst' file with the 'unzstd backup_user-data_##########.tzst' command
	* Your data will then be extracted to a '.tar' file called 'backup_user-data_~~====================~~.tar'		* Your data will then be extracted to a '.tar' file called 'backup_user-data_##########.tar'
	* Untar the file with the 'tar -xvf backup_user-data_##########.tar' command		* Untar the file with the 'tar -xvf backup_user-data_##########.tar' command
	* You should see a list of your site files and directories. For example:		* You should see a list of your site files and directories. For example:
Line 76:		Line 76:
	* Open the folder and navigate to the 'domains' folder		* Open the folder and navigate to the 'domains' folder
	* Open the next folder, named 'YourAccountUsername.heliohost.us' or 'YourAccountUsername.helioho.st'		* Open the next folder, named 'YourAccountUsername.heliohost.us' or 'YourAccountUsername.helioho.st'
	* Navigate to the file named 'backup_user-data_~~====================~~.tzst'		* Navigate to the file named 'backup_user-data_##########.tzst'
	* Open the file to access your data		* Open the file to access your data

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	[[File:plesk-download-backup-file-2.png]]		[[File:plesk-download-backup-file-2.png]]

	Your backup file will be downloaded to your local machine with filename 'backup_domain.helioho.st_~~====================~~.tar'		Your backup file will be downloaded to your local machine with filename 'backup_domain.helioho.st_##########.tar'

	== Scheduling Automated Account Backups ==		== Scheduling Automated Account Backups ==
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	== Further Support ==		== Further Support ==

	If you get stuck after following the instructions above, please go back and check all of your steps again. If you can't figure out what is wrong, please post a topic in the [https://helionet.org/index/forum/45-customer-service/?do==add Customer Support forum]. Please make sure you provide your hosting account '''username''' and details of the problem, including what steps you have tried, and any '''error message(s)''' encountered.		If you get stuck after following the instructions above, please go back and check all of your steps again. If you can't figure out what is wrong, please post a topic in the [https://helionet.org/index/forum/45-customer-service/?do=add Customer Support forum]. Please make sure you provide your hosting account '''username''' and details of the problem, including what steps you have tried, and any '''error message(s)''' encountered.

	== References ==		== References ==

	Sections of this tutorial have been adapted from posts about [https://helionet.org/index/topic/58777-solved-suspended-account/#comment-260423 extracting Plesk backup files] and [https://helionet.org/index/topic/61744-solved-unable-to-restore-backup-in-plesk/#comment-275392 repairing a damaged backup file] on the HelioNet forum.		Sections of this tutorial have been adapted from posts about [https://helionet.org/index/topic/58777-solved-suspended-account/#comment-260423 extracting Plesk backup files] and [https://helionet.org/index/topic/61744-solved-unable-to-restore-backup-in-plesk/#comment-275392 repairing a damaged backup file] on the HelioNet forum.